Provision of Services

Dear All

I would be most grateful if you would complete the short survey relating to the provision of services at Departmental, Faculty and Central University levels. (This survey is completely anonymous).

Many thanks
Dave Hornby

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SECTION 1 - Professional Services

This set of questions relate to Central University Services some of which will be used widely and others will only be famaliar to a small number of people. However, any specific examples of good or bad practice would be helpful.

What are your views on the services provided by the following

	Outstanding	Satisfactory	Unsatisfactory	No opinion	Appalling
Human Resources

Finance Department

Research & Innovation Services

Safety Services

CiCS

Audio Visual

External Relations/Media

Library

Portering Services

Please add any comments or experiences that you may have had with the following:


Human Resources

Finance Department

Research & Innovation Services

Safety Services

CiCS

Audio Visual

External Relations/Media

Library

Portering Services

Section 2 - Faculty

This set of questions relate to services provided by the Faculty of Science. These questions are aimed at exploring the value brought to the Department as a consequence of the new Faculty structure.

Please add any comments or experiences that you may have had with the Faculty administration

Please answer the following:

Please add any comments or experiences that you may have had regarding the following:


How useful/helpful do you find the Faculty Administration (for example: matters relating to HR, research, finance, teaching, administration etc.

Do you feel that the new Faculty structure adds value to the Department's day to day running.

How would you rate the mechanisms in place for promotion.

How would you rate the transparency of Faculty procedures.

Section 3 - Departmental Administration

This set of questions relate to the specific provision of support and infrastructure within MBB. Yours suggestions as to how these services and resources could be improved or modified in anyway would be most welcome.

Please answer the following questions:

Please add any comments or experiences that you may have had regarding the following.


How would you rate the Head of Department with respect to support for research.

How would you rate the Head of Department with respect to support for teaching.

How would you rate the Head of Department with respect to support for Postgraduate matters.

How would you rate the Head of Department with respect to leadership and vision.

How would you rate the Head of Department with respect to support for career development.

How would you rate the technical provision provided in MBB.

How would you rate the teaching administration provided in MBB.

How would you rate the research administration provided in MBB.