Surveys 2004 March Q QUALITY TRAINING NEEDS ASSESSMENT

QUALITY TRAINING NEEDS ASSESSMENT

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HELLO. As part of our preparation for the ISO 9001:2000 Implementation, I would like to invite you to participate in this QUALITY TRAINING NEEDS ASSESSMENT SURVEY.SCIPSI personnel will be asked to complete the survey that asks questions about Knowledge, Attitude,Skills and Habits.Your participation in this study by giving out honest and actual responses will be appreciated.It is very important for us to learn your opinions.Your survey responses will be stricly confidential and data from this will be used in the formulation of our QUALITY TRAINING PLAN.Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Mirasol at Telephone Number 554-6719 or by email at the email address specified below.Thank you very much for your time and support. Please start with the survey now.       * COMPLETE NAME * POSITION IN THE COMPANY * DATE SURVEY IS TAKEN       Which of the following best describes the department you work in?   Executive Office   Finance/Accounting   Human Resources   Engineering   Operations   Billing   Other       Which of the following best describes your position here?   Clerical - Rank & File   Technical - Rank & File   Supervisory Level   Superintendent Level   Managerial   Other       How long have you worked at SCIPSI?   Less than 5 months   6 months - 1 year   2-5 years   6-10 years   11-15 years   More than 15 years     Please indicate your level of agreement with each of the following statements for IMPORTANCE (Relevance of the KASH to your work)VI-VERY IMPORTANT, I-IMPORTANTand NR- NOT RELEVANT. We are also measuring your PROFICIENCY (How well you perform you KASH) as indicated by marking HP-HIGHLY PROFICIENT, MP-MODERATELY PROFICIENT and NI-NEEDS IMPROVEMENT.   Choose 2 answers for every Question. 1 Choice for (VI,I or NR)and 1 for (HP,MP or NI). VI I NR HP MP NI * Delegating Work * Decision Making * Conducting Meetings * Thinking Win-Win * Putting First things First * BeingPro-Active * Planning and prioritizing your work * Implementing process improvement * Leading and motivating peers and subordinates * Identifying and solving problems VI I NR HP MP NI * Communicating ideas and instructions verbally * Monitoring 5'S in the workplace * Setting realistic goals and standards * Maintaining discipline in the workplace * Organizing the work to be done * Planning courses of action * Controlling work in progress * Showing concern for company profit * Coordinating with different units in the organization * Writing Memoranda, technical reports and other related reports VI I NR HP MP NI * Coordinating and counseling peers and subordinates * Keeping the staff& supportfunctions at a minimum efficient level * Putting the Customer(Internal and External) first * Exploring betterways to do the job & to grow personally * Giving 100% effort throughout the entire workday * Enhancing individual effectiveness by providing staff training & seminars * Showing concern for dignity, welfare and contributions of all employees * Innovativeness (encouraging & welcoming ideas and changes) * Managing Time effectively * Balancing daily activities between the demandsof the task (job oriented) and of the employees (people oriented)       * What Training Programs/Seminars have you attended? When? Conducted by?

Please contact [email protected] if you have any questions regarding this survey.