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  1. Surveys
  2. 2005
  3. February
  4. Q
  5. questionaire
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Dear Customer:



As the manager of Drums and Purcussion, I want to thank you for giving us the opportunity to serve you. Please help us serve you better by taking a couple of minutes to tell us about the service that you have received so far. We appreciate your business and want to make sure we meet your expectations. Attached, you will find a coupon good for a free pair of Zildjian Travis Barker Signiture drum sticks. We hope that you will accept this as a token of our good will.



Sincerely,

Andrew Martin

Manager
 
 
 
How often do you use your Drums?

 
every day
 
every 2-3 days
 
Once a week
 
Every 2-3 weeks
 
2-3 times a month
 
Once a month or less often
 
just for gigs
 
 
 
Overall, how satisfied are you with your drums?
 
Very Unsatisfied
 
Unsatisfied
 
Somewhat Satisfied
 
Very Satisfied
 
Extremely Satisfied
 
 
 
Compared to other competing shops that are available, would you say that service and choice is..
 
Much better
 
Somewhat better
 
About the same
 
Somewhat worse
 
Much worse
 
Don't know or never used
 
 
 
How likely are you to recommend our store to others?
 
Definitely will recommend
 
Probably will recommend
 
Not sure
 
Probably will not recommend
 
Definitely will not recommend
 
Never Used
 
 
 
Based on your experience with our store, how likely are you to buy other products from us again?


 
Very Unlikely
 
Unlikely
 
Somewhat Unlikely
 
Very Likely
 
Extremely Likely
 
 
 
If you have additional comments for us to take note of about your experience with our store that have not been addressed in the survey, please enter them below.
   
 
 
 
Thank you for your feedback. We sincerely appreciate your honest opinion and will take your input into consideration while providing products and services in the future.



Please bring this survey into the shop in order to get your free pair of sticks. If you have any comments or concerns about this survey please Contact: -

Drums and Purcusion

182 Barker Way

Walton

Peterborough,

BL1 82K,

Tel: (01778)345678

Fax: (01778)325523
 
Please contact [email protected] if you have any questions regarding this survey.
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