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0%
 
 
How often do you visit our site?
 
Every day
 
Several times a week
 
About once a week
 
Several times a month
 
About once a month
 
Less than once a month
 
This is my first visit here
 
 
 
What features had influenced your decision to continue using this website?
   
 
 
 
What is it about this site that you would most like to see improved?
   
 
 
 
What changes or additional features would you suggest for this website?
   
 
 
 
In a typical week, how many hours do you spend working on this website?
 
0 to 1
 
1 to 2
 
2 to 4
 
4 to 10
 
More than 10
 
 
 
Thank you for taking the time to give us your feedback.
 
 
 
How did you hear about our website?
 
From a friend
 
Search engine
 
Guessed the URL address
 
TV or radio
 
Newspaper or magazine ad
 
Business associate
 
Internet ad
 
Link from another page
 
Other
 
 
 
 
Please provide your e-mail address below, if you would like to hear from us regarding your comments in this survey.
   
 
 
 
Did the menu of items on the home page make sense to you?
 
Yes
 
No
 
 
 
Did you experience any problems downloading files?
 
Yes
 
No
 
Did not try
 
 
 
Approximately how many pages did you browse during this visit?
 
1 to 3
 
3 to 5
 
5 to 8
 
More than 10
 
 
 
How satisfied are you with your experience with [WEB_SITE]?
 
Very satisfied
 
Satisfied
 
Neutral
 
Dissatisfied
 
Very dissatisfied
 
 
 
How would you rate yourself as an Internet user?
 
Expert
 
Good
 
Beginner
 
 
 
Optional:
 
 
 
Name:
   
 
 
 
Organization:
   
 
 
 
E-mail:
   
 
 
 
Please check all that apply to you:
 
Federal government official
 
Student
 
Program manager
 
State government official
 
Faculty member
 
Researcher
 
Local government official
 
IT professional
 
Other
 

 
 
Please rate our web pages on the following aspects:
Excellent Very good Good Average Poor Didn't notice
Homepage
Technical support
Product information
Contacts
Sample download
 
 
How likely are you to:
Very   
likely    
Somewhat   
likely    
Somewhat   
unlikely    
Very   
unlikely    
Not sure
Revisit this site on a regular basis
Recommend our site
 
 
 
How do you rate your [ISP] connection (including reliability, speed, busy-signals, disconnects, etc.)?
 
Excellent
 
Very Good
 
Good
 
Fair
 
Poor
 
 
 
Friendly
 
As friendly as I expected
 
Friendly
 
Neither friendly nor unfriendly
 
Less friendly than I expected
 
Unfriendly
 
Please contact [email protected] if you have any questions regarding this survey.
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