Surveys 2016 December Q QuestionPro : Hotel/Resort Guest Satisfaction

QuestionPro : Hotel/Resort Guest Satisfaction

0%

Exit Survey

Hello: You are invited to participate in our survey [Project Description Here]. In this survey, approximately [Approximate Respondents] people will be asked to complete a survey that asks questions about [General Survey Process]. It will take approximately [Approximate Time] minutes to complete the questionnaire. Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions. Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact [Name of Survey Researcher] at [Phone Number] or by email at the email address specified below. Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.       How would you rate your overall level of satisfaction with us?   Highly dissatisfied   Somewhat dissatisfied   Neutral   Somewhat satisfied   Highly satisfied     Comment:       Prior to your recent visit, had you stayed with us before?   Yes, 1 to 2 times before   Yes, 3 to 5 times before   Yes, 6 or more times before   No, this was my first time     Please rate the following attributes of your stay. Very poor Poor Neutral Good Very good Making the reservation Check-in experience Check-out experience Room cleanliness at check-in Housekeeping service Maintenance of grounds Helpfulness of staff Value received for price paid     Comment:       How many nights did you stay with us during your last visit?   One night   Two nights   Three or more nights       If you were returning to the area, how likely would you be to stay with us again?   Very unlikely   Somewhat unlikely   Neutral   Somewhat likely   Very likely       How likely is it that you would recommend us to a friend or colleague?   Very unlikely   Somewhat unlikely   Neutral   Somewhat likely   Very likely       Please share any suggestions for improvement.