Surveys
2014
March
Q
QuestionPro : SDState Mobile App
QuestionPro : SDState Mobile App
0%
Exit Survey
How satisfied are you with our mobile app?
Very satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Very dissatisfied
How did you learn about our mobile app? Select all that apply.
SDSU website
MyState
InsideState
Website search
App store
Friend/colleague
Other
What is your primary reason for using the app?
General information
News and events
Social media
Campus map
Directory
Library
Athletics
Admissions
Other
How often do you use the app?
Daily
Weekly
Monthly
Quarterly
Annually
Which of the following are true? Select all that apply.
You were able to find exactly what you were looking for
You were able to find a part of what you were looking for
You were able to find something better than what you were looking for
You were not able to find what you were looking for
You had no specific agenda in mind when you used the app
Please rate the following attributes of our mobile app.
Well Below Average
Below Average
Average
Above Average
Well Above Average
Ease of navigation
Accuracy of information
Quality of content
Quantity of content
Layout/design
Meeting your needs
Comment:
How likely are you to visit our website again?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
How likely are you to use this site as your primary source for information?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
How likely are you to recommend our app to a friend or colleague in the future?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
On the basis of this website, how comfortable are you doing business with our company?
Very comfortable
Somewhat comfortable
Neutral
Somewhat comfortable
Very comfortable
How does our website compare to the websites of companies offering similar products or services?
Well Below Average
Below Average
Average
Above Average
Well Above Average
Don't Know
Comment:
Do you have any suggestions for improvement?
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