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Surveys
2007
May
R
RCBT Concept Survey/Pricing
RCBT Concept Survey/Pricing
HFMA Revenu Cycle Benchmarking Tool (RCBT) Survey
0%
1. Please review the following product concept description prior to answering questions.
.The RCBT diagnostic tool will enable subscribers to have a method to share and access high-quality data expressed in clear comparative metrics. Subscribers of this tool would submit their quarterly revenue cycle data and be able to access a web-based database that compares their performance against a comparator group. A list of 53 Key Performance Indicators with drill down compability will enable user to pinpoint areas of particular opportunity for success.
The quarterly revenue cycle data will be collected and uploaded through an simple, export, flat file structure.
2. How would you best describe your familiarity with any product/service like that described above?
I am not aware of such a product/service
Only generally aware
Have investigated or researched such products
Have demo'd a product like this
Have purchased or regularly use a product like this
3. If you are a current user of a similar diagnostic tool, how long have you used the product/service?
Under 1 month
1-6 months
6 months to 1 year
1-2 years
3 years or more
Do not currently use
4. How often could you find a use for this Revenue Cycle Benchmarking Tool
Once a month
Every other month
Once a quarter
During planning cycles
2-3 times per year
Once a year
Very Seldom
5. Based on the description, how interested would you be in buying this new Revenue Cycle Benchmarking Tool if priced within your budget?
Not at all interested
Not very interested
Not sure
Somewhat interested
Very interested
6. What is it that you like most about the [Product/Service]?
7. What do you like least about the [Product/Service]?
8. Which of the following best describes your need for this product?
I really need this product because nothing else can solve this problem.
This is a minor improvement over what I currently use.
Looks okay but is about the same as what I'm using now.
My internal diagnostics would serve me better.
I am not at all interested in this product.
9. At what price would this new product begin to look inexpensive or cheap? Select one.
FMV + 30%
FMV + 20%
FMV + 10%
FMV + 5%
$20,000 per year( FMV)
FMV - 5%
FMV - 10%
FMV - 20%
FMV - 30%
10. At what price would the product begin to look too expensive? Select one.
FMV + 30%
FMV + 20%
FMV + 10%
FMV + 5%
$20,000 per year
FMV - 5%
FMV - 10%
FMV - 20%
FMV - 30%
11. At what price would the product begin to look so expensive that you would never consider buying it?
FMV + 30%
FMV + 20%
FMV + 10%
FMV + 5%
$20,000 per year
FMV - 5%
FMV - 10%
FMV - 20%
FMV - 30%
12. If you knew that the average annual subscription price of Revenue Cycle Benchmarking Tool was $20000 would you expect to pay more or less to buy the described product/service?
(20-30%) more
(5-10%) more
No more, no less
(5-10%) less
(20-30%) less
13. How important are the following product characteristics to you in the selection of ?
PRODUCT
Not at all Important
Somewhat Unimportant
Moderately Important
Important
Extremely Important
Ease of Installation
Hardware Compatibility
Operating System Compatibility
Consistency with Interface
Application Software Compatibility
Completeness and Organization of Documentation
Clarity of Documentation
Accessibility of Product Support
Quality of Product Support
Value Relative to Cost
Overall Reliability
Overall Performance
Please contact
[email protected]
if you have any questions regarding this survey.
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