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1. Please review the following product concept description prior to answering questions.
.The RCBT diagnostic tool will enable subscribers to have a method to share and access high-quality data expressed in clear comparative metrics. Subscribers of this tool would submit their quarterly revenue cycle data and be able to access a web-based database that compares their performance against a comparator group. A list of 53 Key Performance Indicators with drill down compability will enable user to pinpoint areas of particular opportunity for success.

The quarterly revenue cycle data will be collected and uploaded through an simple, export, flat file structure.
 
 
 
2. How would you best describe your familiarity with any product/service like that described above?
 
I am not aware of such a product/service
 
Only generally aware
 
Have investigated or researched such products
 
Have demo'd a product like this
 
Have purchased or regularly use a product like this
 
 
 
3. If you are a current user of a similar diagnostic tool, how long have you used the product/service?
 
Under 1 month
 
1-6 months
 
6 months to 1 year
 
1-2 years
 
3 years or more
 
Do not currently use
 
 
 
4. How often could you find a use for this Revenue Cycle Benchmarking Tool
 
Once a month
 
Every other month
 
Once a quarter
 
During planning cycles
 
2-3 times per year
 
Once a year
 
Very Seldom
 
 
 
 
5. Based on the description, how interested would you be in buying this new Revenue Cycle Benchmarking Tool if priced within your budget?
 
Not at all interested
 
Not very interested
 
Not sure
 
Somewhat interested
 
Very interested
 
 
 
6. What is it that you like most about the [Product/Service]?
   
 
 
 
7. What do you like least about the [Product/Service]?
   
 
 
 
8. Which of the following best describes your need for this product?

 
I really need this product because nothing else can solve this problem.
 
This is a minor improvement over what I currently use.
 
Looks okay but is about the same as what I'm using now.
 
My internal diagnostics would serve me better.
 
I am not at all interested in this product.
 
 
 
9. At what price would this new product begin to look inexpensive or cheap? Select one.
 
FMV + 30%
 
FMV + 20%
 
FMV + 10%
 
FMV + 5%
 
$20,000 per year( FMV)
 
FMV - 5%
 
FMV - 10%
 
FMV - 20%
 
FMV - 30%
 
 
 
10. At what price would the product begin to look too expensive? Select one.
 
FMV + 30%
 
FMV + 20%
 
FMV + 10%
 
FMV + 5%
 
$20,000 per year
 
FMV - 5%
 
FMV - 10%
 
FMV - 20%
 
FMV - 30%
 
 
 
11. At what price would the product begin to look so expensive that you would never consider buying it?

 
FMV + 30%
 
FMV + 20%
 
FMV + 10%
 
FMV + 5%
 
$20,000 per year
 
FMV - 5%
 
FMV - 10%
 
FMV - 20%
 
FMV - 30%
 
 
 
12. If you knew that the average annual subscription price of Revenue Cycle Benchmarking Tool was $20000 would you expect to pay more or less to buy the described product/service?
 
(20-30%) more
 
(5-10%) more
 
No more, no less
 
(5-10%) less
 
(20-30%) less
 
 
13. How important are the following product characteristics to you in the selection of ?
PRODUCT
Not at all Important Somewhat Unimportant Moderately Important Important Extremely Important
Ease of Installation
Hardware Compatibility
Operating System Compatibility
Consistency with Interface
Application Software Compatibility
Completeness and Organization of Documentation
Clarity of Documentation
Accessibility of Product Support
Quality of Product Support
Value Relative to Cost
Overall Reliability
Overall Performance
 
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