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  1. Surveys
  2. 2013
  3. December
  4. R
  5. Rocky Hill Employee Engagement
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Exit Survey
 
 
Hello Rocky Hill Employee:

employee engagement is a business management concept. An "engaged employee" is one who is fully involved in, and enthusiastic about their work, and thus will act in a way that furthers their organization's interests. According to Scarlett Surveys, "employee Engagement is a measurable degree of an employee's positive or negative emotional attachment to their job, colleagues and organization that profoundly influences their willingness to learn and perform at work". Thus engagement is distinctively different from employee satisfaction, motivation and organizational culture.

Overview and Instructions:

Thank you for participating in this employee Engagement Survey. In this survey Rocky Hill employees will be asked to complete a survey that asks questions about the work you do. It is very important for Town Management to learn your opinions. The results will help them to better understand how our employees feel about their work and the town, and how engaged they are in helping the town to grow and succeed.

Your input is completely anonymous, and individual survey responses will aggregated along with the answers from other employee in the department. Your answers will be used to identify and address opportdepartmenties for increasing citizen and employee, as well as issues which should be addressed in order to maximize your engagement and improve outcomes.

While your rating answers will help to measure your satisfaction with a wide range of factors that affect you and your work environment, your comments are also extremely important. Your comments will help describe the opportdepartmenties and explain why you rated specific questions the way you did. Where you have suggestions for improvements, please include them with your comments.

Please note that this survey is exclusively for Rocky Hill employees. Please do not participate if you are not part of town staff, as responses without the proper ID Code will be deleted. To request your ID code, please send an email to [email protected] stating that you are a Rocky Hill employee, and provide your home residence street number. If you have questions at any time about the survey or the procedures, you may contact us at the email address above.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
 
A. Enter your unique ID Code (available upon request from [email protected])
   
In what town or city do you reside?
   
 
 
 
B. Do you perform in a supervisory and/or managerial role?
1) Yes 2) No Other  
 
 
 
C. What is your position and/or department/division?
1) Supervisor/Manager 2) Department Head/Manager/Director 3) Clerical/Administrative 4) Other Other  
 
 
 
D. How long have you worked for the Rocky Hill Police Department?
1) Less than 1 year 2) 1 to 5 years 3) 5+ to 9+ years 4) 10 years or more Other  
 
E. WORKING ENVIRONMENT:
Do you agree with the following statements?
Strongly Disagree Disagree Undecided Agree Strongly Agree N/A
1. I am proud to say I work for the Town of Rocky Hill
2. I put maximum effort into doing my job
3. Rocky Hill employees have a good work ethic
4. Employees work hard to provide residents with high quality services & excellent customer service
5. The work environment in the Rocky Hill is supportive
6. High ethical standards are exhibited by supervisors
7. High ethical standards are exhibited by employees
8. Managers and supervisors treat subordinates with respect
9. Employees treat each other with respect
10. Town leaders treat the employees with respect
Strongly Disagree Disagree Undecided Agree Strongly Agree N/A
11. Citizens treat the employees with respect
12. Town leaders & management treat me with respect
13. Employees treat all Rocky Hill citizens with respect
14. I have never seen, nor am I aware of a situation in which an employee or supervisor retaliated against a citizen or official
15. Employees strive to improve the 's performance
16. Employees can voice constructive criticism about management without fear of retribution
17. Employees are not inappropriately punished for making mistakes
18. I have not witnessed nor am I aware of any employee hazing
19. I have not witnessed nor am I aware of any employee bullying
20. Department politics is not a major factor in departmental operation
Strongly Disagree Disagree Undecided Agree Strongly Agree N/A
21. I feel free to express my opinions to my supervisor
22. Decisions are made in a timely manner
23. Problems and issues are dealt with in a timely manner
24. Decision-making within my department is appropriately inclusive
25. I feel included in the decision-making process
26. I agree with most decisions
27. The Rocky Hill has well-articulated ethics
28. I feel a strong sense of unity within the town staff as a whole
29. My work is valued by my fellow employees
30. My work is valued by my immediate supervisor
31. My work is valued by Department Manager
32. My work is valued by the Town Manager
33. My work is valued by the Town's leadership
34. My work is valued by the Town’s citizens
35. Leadership effectively represents the Department to the citizens, and Town officials
 
F. LEADERSHIP & SUPERVISION:
Do you agree with the following statements
Strongly Disagree Disagree Undecided Agree Strongly Agree N/A
36. The employees benefit from strong, effective leadership
37. Employees at all levels are held accountable for their performance
38. Roles and responsibilities of the Department Manager are clearly defined
39. The Department Manager has the authority to make decisions needed to improve the department's performance
40. The Department Manager uses the authority he/she has been granted to improve the department's performance
41. The Department Manager is held accountable for the decisions he/she makes
42. The Department Manager has a strong understanding of day-to-day operations In the departments he/shee is responsible for leading
43. Managers and supervisors provide clear direction to their subordinates
44. Supervisors have set high standards for the performance of all employees
45. Managers and supervisors review the work of their subordinates on a timely basis
Strongly Disagree Disagree Undecided Agree Strongly Agree N/A
46. Managers and supervisors have the competence and experience to provide constructive feedback on performance of the employees reporting to them
47. Managers and supervisors view helping employees improve their job performance to be one of their primary responsibilities
48. Managers and supervisors are willing to consider points of view that are different from their own
49. The supervisor who evaluates my performance works with me on a regular basis
50. I understand what is expected of me in my job
51. I am held accountable for my performance
52. I receive the supervision I need to effectively perform my job
 
G. PRACTICES AND EMPLOYEE MANAGEMENT:
Do you agree with the following statements?
Strongly Disagree Disagree Undecided Agree Strongly Agree N/A
53. The hiring process is fair
54. The hiring process is timely
55. Persons who are hired by the are competent
56. Hiring decisions are made without regard to race or ethnic background
57. Promotion decisions are made without regard to race or ethnic background
58. The promotion process is fair
59. The promotion process is timely
60. The best candidates for promotion are selected
61. The factors that are considered when making promotional decisions are clearly articulated
62. Disciplinary processes are fair
Strongly Disagree Disagree Undecided Agree Strongly Agree N/A
63. Discipline is consistently applied across all departments
64. Decisions relating to discipline are timely
65. Decisions relating to discipline are made without regard to race or ethnic background
66. Decisions relating to the transfer of employees from one department to another are fair
67. Decisions relating to the transfer of employees from one department to another are timely
68. The factors that are considered when making transfer decisions are clearly articulated
69. Decisions relating to the transfer of employees from one department to another are fair and consistent
70. Decisions relating to the transfer of employees from one department to another are made without regard to race or ethnic background
71. The process for giving employees the opportunity to earn additional income is fair
72. The process for giving employees the opportunity to earn additional income is consistently applied across the department
Strongly Disagree Disagree Undecided Agree Strongly Agree N/A
73. Internal investigations needed to support disciplinary decisions are fair
74. Internal investigations needed to support disciplinary procedures are timely
75. Internal investigations needed to support disciplinary procedures are not influenced by the race or ethnic background of the person being a investigated
76. The grievance process is fair
77. The grievance process is timely
78. The steps in the grievance process are well articulated
79. Grievance decisions are made without regard to race, sex, ethnic background, or sexual orientation
80. The performance evaluation process is fair
81. My Performance evaluation is completed on a timely basis
82. The performance evaluation process is not unduly cumbersome or time-consuming
Strongly Disagree Disagree Undecided Agree Strongly Agree N/A
83. Employees who are not meeting performance expectations receive the support they need to improve their performance
84. Employees who continually fail to meet performance expectations are encouraged to resign or are terminated
85. The process for firing employees who continually fail to meet performance expectations is not unduly cumbersome or time-consuming
86. New employees receive the training they need to effectively perform their job duties
87. Newly promoted managers and supervisors receive the training they need to perform effectively in their new roles
88. Employees receive the ongoing training they need to effectively perform their job duties
89. Training sessions are not an undue burden
90. My immediate supervisor reinforces the training I receive
91. My job performance has improved as a result of the training I have received
92. I have sufficient opportunity for career advancement
93. Excellent performance is formally recognized
94. The process for providing opportunity for overtime or additional earning is fair
95. I am sufficiently-compensated for my work
 
H. RESOURCES: VEHICLES, EQUIPMENT, FACILITIES, AND TECHNOLOGY
How strongly do you agree with the following statements?
Strongly Disagree Disagree Undecided Agree Strongly Agree N/A
96. I have sufficient access to the apparatus/vehicles I need to effectively perform my job responsibilities
97. I have access to the apparatus/vehicles I need to safely perform my job responsibilities
98. The apparatus/vehicles I use are well maintained
99. I have access to the equipment (Other Than Computers) I need to effectively perform my job responsibilities
100. I have access to the equipment (Other Than Computers) I need to safely perform my job responsibilities
101. The equipment (Other Than Computers) I use is well maintained
102. My work area is conducive to productive work activity
103. My work area is appropriately secure
104. Facilities are clean
105. Facilities are well-maintained
Strongly Disagree Disagree Undecided Agree Strongly Agree N/A
106. Employees in the field are able to communicate with each other when needed
107. Employees in the field are able to communicate with counterparts from other employee agencies when needed
108. The makes effective use of technology to enhance performance
109. The makes effective use of technology to reduce paperwork requirements
110. Needed technology is implemented in a timely manner
111. I have sufficient access to computers to effectively perform my job responsibilities
112. Appropriate training is provided on how to make effective use of available technology
113. The department's technology infrastructure is well maintained
 
 
I. COMMUNICATIONS:
Do you agree with the following statements?
Strongly Disagree Disagree Undecided Agree Strongly Agree N/A
114. Department priorities, goals, and objectives are effectively communicated
115. The information I need to perform my job is effectively communicated to me
116. The communication of needed information within my department or division is adequate
117. The communication of needed information across organizational departments is adequate
118. The rationale for decisions directly affecting my department are effectively communicated
119. The rationale for budget and resource allocation decisions are effectively communicated
120. The rationale for decisions relating to promotion are effectively communicated
121. The rationale for decisions relating to the transfer of employees from one department to another are effectively communicated
122. Meetings are used effectively to support needed communication within the department
123. The time I spend in meetings is generally productive and worthwhile
Note: This survey is for demonstration purposes only. It is not a product of nor is it being conducted by the Town of Rocky Hill.