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  1. Surveys
  2. 2013
  3. December
  4. R
  5. Rocky Hill Police Engagement
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Exit Survey
 
 
Hello Rocky Hill Police Employee:

Employee engagement is a business management concept. An "engaged employee" is one who is fully involved in, and enthusiastic about their work, and thus will act in a way that furthers their organization's interests. According to Scarlett Surveys, "Employee Engagement is a measurable degree of an employee's positive or negative emotional attachment to their job, colleagues and organization that profoundly influences their willingness to learn and perform at work". Thus engagement is distinctively different from employee satisfaction, motivation and organizational culture.

Overview and Instructions:

Thank you for participating in this Police Engagement Survey. In this survey Rocky Hill Police will be asked to complete a survey that asks questions about the work you do. It is very important for Town Management to learn your opinions. The results will help them to better understand how our Police feel about their work and the town, and how engaged they are in helping the Police Department to grow and succeed.

Your input is completely anonymous, and individual survey responses will aggregated along with the answers from other Police in the department. Your answers will be used to identify and address opportunities for increasing citizen and employee, as well as issues which should be addressed in order to maximize your engagement and improve outcomes.

While your rating answers will help to measure your satisfaction with a wide range of factors that affect you and your work environment, your comments are also extremely important. Your comments will help describe the opportunities and explain why you rated specific questions the way you did. Where you have suggestions for improvements, please include them with your comments.

Please note that this survey is exclusively for Rocky Hill Police. Please do not participate if you are not part of this department, as responses without the proper ID Code will be deleted. To request your ID code, please send an email to [email protected] stating that you are a Rocky Hill Police, and provide your home residence street number. If you have questions at any time about the survey or the procedures, you may contact us at the email address above.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
 
A. Enter your unique ID Code (available upon request from [email protected])
   
In what town or city do you reside?
   
 
 
 
B. Do you perform in a supervisory and/or managerial role?
1) Yes 2) No Other  
 
 
 
C. What is your position and/or department/division?
1) Supervisor/Officer/Manager 2) Investigations 3) Patrolman 4) Communications 5) Clerical/Records Other  
 
 
 
D. How long have you worked for the Rocky Hill Police Department?
1) Less than 1 year 2) 1 to 5 years 3) 5+ to 9+ years 4) 10 years or more Other  
 
E. WORKING ENVIRONMENT:
Do you agree with the following statements?
Strongly Disagree Disagree Undecided Agree Strongly Agree N/A
1. I am proud to say I work for the Rocky Hill Police Department
2. I put maximum effort into doing my job
3. Rocky Hill Police Department employees have a good work ethic
4. Employees work hard to provide residents with high quality Police, EMT and rescue services
5. The work environment in the Rocky Hill Police Department is supportive
6. High ethical standards are exhibited by Police Department supervisors and leaders
7. High ethical standards are exhibited by Police Department employees
8. Police Department managers and supervisors treat subordinates with respect
9. Police Department employees treat each other with respect
10. Town leaders treat the Police Department with respect
Strongly Disagree Disagree Undecided Agree Strongly Agree N/A
11. Citizens treat the Police Department with respect
12. Town leaders & management treat me with respect
13. Police Department employees treat all Rocky Hill citizens with respect
14. I have never seen, nor am I aware of a situation in which a Police or supervisor retaliated against a citizen or official
15. Employees strive to improve the Police Department's performance
16. Employees can voice constructive criticism about Police Department management without fear of retribution
17. Police Department employees are not inappropriately punished for making mistakes
18. I have not witnessed nor am I aware of any Police hazing
19. I have not witnessed nor am I aware of any Police bullying
20. Department politics is not a major factor in departmental operation
Strongly Disagree Disagree Undecided Agree Strongly Agree N/A
21. I feel free to express my opinions to my supervisor
22. Decisions are made in a timely manner
23. Problems and issues are dealt with in a timely manner
24. Decision-making within the Police Department is appropriately inclusive
25. I feel included in the decision-making process
26. I agree with most Police Department decisions
27. The Rocky Hill Police Department has well-articulated ethics
28. I feel a strong sense of unity within the department as a whole
29. My work is valued by my fellow Police Department employees
30. My work is valued by my immediate supervisor
31. My work is valued by mid-managers (Captains and Lieutenants) within my unit
32. My work is valued by the Police Department's Chief level leadership
33. My work is valued by the town's leadership
34. My work is valued by the town’s citizens
35. Police Department leadership effectively represent the Police Department to the town, officials and media
 
F. LEADERSHIP & SUPERVISION:
Do you agree with the following statements
Strongly Disagree Disagree Undecided Agree Strongly Agree N/A
36. The Police Department benefits from strong, effective leadership
37. Police Department employees at all levels are held accountable for their performance
38. Roles and responsibilities of the Chief are clearly defined
39. The Chief has the authority to make decisions needed to improve the department's performance
40. The Chief uses the authority he has been granted to improve the department's performance
41. The Chief is held accountable for the decisions he makes
42. The Chief has a strong understanding of day-to-day operations In the units he is responsible for leading
43. Police Department leaders (Chief and Deputy Chief) maintain a visible presence throughout the department
44. Police Department leaders (Chief and Deputy Chief) work effectively together to achieve overall department goals and objectives
45. Mid-manager (Lieutenants and Deputy Chief) roles and responsibilities are clearly defined
Strongly Disagree Disagree Undecided Agree Strongly Agree N/A
46. Mid-managers (Lieutenants and Deputy Chief) work together effectively to achieve common objectives
47. Mid-managers (Lieutenants and Deputy Chief) have a strong understanding of day-to-day operations in the units they are responsible for managing
48. Mid-managers (Lieutenants and Deputy Chief) have the authority to make decisions needed to improve the performance of the units they manage
49. Mid-managers (Lieutenants and Deputy Chief) use the authority they have been granted to improve the performance of the units they manage
50. Mid-managers (Lieutenants and Deputy Chief) are held accountable for the decisions they make
51. Roles and responsibilities of first-line supervisors (Sergeants) are clearly defined
52. First line supervisors (Sergeants) have the authority to make decisions needed to improve the performance of the employees they supervise
53. First line supervisors (Sergeants) use the authority they have been granted to improve the performance of the employees they supervise
54. First line supervisors (Sergeants) are held accountable for the decisions they make
55. Managers and supervisors provide clear direction to their subordinates
Strongly Disagree Disagree Undecided Agree Strongly Agree N/A
56. Supervisors have set high standards for the performance of all employees
57. Managers and supervisors review the work of their subordinates on a timely basis
58. Managers and supervisors have the competence and experience to provide constructive feedback on performance of the employees reporting to them
59. Managers and supervisors view helping employees improve their job performance to be one of their primary responsibilities
60. Managers and supervisors are willing to consider points of view that are different from their own
61. The supervisor who evaluates my performance works with me on a regular basis
62. I understand what is expected of me in my job
63. I am held accountable for my performance
64. I receive the supervision I need to effectively perform my job
 
G. PRACTICES AND EMPLOYEE MANAGEMENT:
Do you agree with the following statements?
Strongly Disagree Disagree Undecided Agree Strongly Agree N/A
65. The hiring process is fair
66. The hiring process is timely
67. Persons who are hired by the Police Department are competent
68. Hiring decisions are made without regard to race or ethnic background
69. Promotion decisions are made without regard to race or ethnic background
70. The promotion process is fair
71. The promotion process is timely
72. The best candidates for promotion are selected
73. The factors that are considered when making promotional decisions are clearly articulated
74. Disciplinary processes are fair
Strongly Disagree Disagree Undecided Agree Strongly Agree N/A
75. Discipline is consistently applied across all units of the Police Department
76. Decisions relating to discipline are timely
77. Decisions relating to discipline are made without regard to race or ethnic background
78. Decisions relating to the transfer of employees from one unit to another are fair
79. Decisions relating to the transfer of employees from one unit to another are timely
80. The factors that are considered when making transfer decisions are clearly articulated
81. Decisions relating to the transfer of employees from one unit to another are fair and consistent
82. Decisions relating to the transfer of employees from one unit to another are made without regard to race or ethnic background
83. The process for giving employees the opportunity to earn additional income is fair
84. The process for giving employees the opportunity to earn additional income is consistently applied across the department
Strongly Disagree Disagree Undecided Agree Strongly Agree N/A
85. Internal investigations needed to support disciplinary decisions are fair
86. Internal investigations needed to support disciplinary procedures are timely
87. Internal investigations needed to support disciplinary procedures are not influenced by the race or ethnic background of the person being a investigated
88. The grievance process is fair
89. The grievance process is timely
90. The steps in the grievance process are well articulated
91. Grievance decisions are made without regard to race, sex, ethnic background, or sexual orientation
92. The performance evaluation process is fair
93. My Performance evaluation is completed on a timely basis
94. The performance evaluation process is not unduly cumbersome or time-consuming
Strongly Disagree Disagree Undecided Agree Strongly Agree N/A
95. Police Department employees who are not meeting performance expectations receive the support they need to improve their performance
96. Police Department employees who continually fail to meet performance expectations are encouraged to resign or are Policed
97. The process for firing employees who continually fail to meet performance expectations is not unduly cumbersome or time-consuming
98. New employees receive the training they need to effectively perform their job duties
99. Newly promoted managers and supervisors receive the training they need to perform effectively in their new roles
100. Police Department employees receive the ongoing training they need to effectively perform their job duties
101. Training sessions are not an undue burden
102. My immediate supervisor reinforces the training I receive
103. My job performance has improved as a result of the training I have received
104. I have sufficient opportunities for career advancement
105. Excellent performance is formally recognized
106. The process for providing opportunities for off-duty employment is fair
107. I am sufficiently-compensated for my work
 
H. RESOURCES: VEHICLES, EQUIPMENT, FACILITIES, AND TECHNOLOGY
How strongly do you agree with the following statements?
Strongly Disagree Disagree Undecided Agree Strongly Agree N/A
108. I have sufficient access to the apparatus/vehicles I need to effectively perform my job responsibilities
109. I have access to the apparatus/vehicles I need to safely perform my job responsibilities
110. The Police Department apparatus/vehicles I use are well maintained
111. I have access to the equipment (Other Than Computers) I need to effectively perform my job responsibilities
112. I have access to the equipment (Other Than Computers) I need to safely perform my job responsibilities
113. The equipment (Other Than Computers) I use is well maintained
114. My work area is conducive to productive work activity
115. My work area is appropriately secure
116. Police Department buildings are clean
117. Police Department buildings are well-maintained
Strongly Disagree Disagree Undecided Agree Strongly Agree N/A
118. Police Department employees in the field are able to communicate with each other when needed
119. Police Department employees in the field are able to communicate with counterparts from other Police agencies when needed
120. I have sufficient access to portable radios to effectively perform my job responsibilities
121. I have sufficient access to portable radios to safely perform my job responsibilities
122. Police Department employees in the field are able to communicate with the dispatch center from all areas of the town
123. The Police Department makes effective use of technology to enhance performance
124. The Police Department makes effective use of technology to reduce paperwork requirements
125. Needed technology is implemented in a timely manner
126. I have sufficient access to computers to effectively perform my job responsibilities
127. Appropriate training is provided on how to make effective use of available technology
128. The Police Department's technology infrastructure is well maintained
 
 
I. COMMUNICATIONS:
Do you agree with the following statements?
Strongly Disagree Disagree Undecided Agree Strongly Agree N/A
129. Police Department priorities, goals, and objectives are effectively communicated
130. The information I need to perform my job is effectively communicated to me
131. The communication of needed information within my unit or division is adequate
132. The communication of needed information across organizational units is adequate
133. The rationale for decisions directly affecting my unit are effectively communicated
134. The rationale for budget and resource allocation decisions are effectively communicated
135. The rationale for decisions relating to promotion are effectively communicated
136. The rationale for decisions relating to the transfer of employees from one unit to another are effectively communicated
137. Meetings are used effectively to support needed communication within the Police Department
138. The time I spend in meetings is generally productive and worthwhile
Note: This survey is for demonstration purposes only. It is not a product of nor is it being conducted by the Town of Rocky Hill.