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* Please check the department, which you presently work in:
 
Trust Accounting
 
Account Services
 
Operations
 
Document Imaging
 
Human Resources
 
Account Administration
 
Project Management
 
IT
 
CST
 
Sales
 
Corporate Accounting
 
 
Employee Engagement
 
 
For the following questions please follow the instructions below:

In the Satisfaction Rating Column please use the following rating scale to let us know how satisfied you are (on a scale of 1-5, the end points are noted, choose N/A if the statement does not apply to you):

1 - Very Dissatisfied
2
3
4
5 - Very Satisfied
N/A – Not Applicable




In the Importance Rating Column please use the following rating scale to let us know how important these topics are to you (on a scale of 1-5, the end points are noted, choose N/A if the statement does not apply to you):

1 – Very NOT Important
2
3
4
5 - Very Important
N/A – Not Applicable

 
 
SatisfactionImportance
Not SatisfiedVery Satisfied
Not ImportantVery Important
12345N/A12345N/A
* I know what's expected of me at work.
* I have the materials and equipment I need to do my work right.
* At work I have the opportunity to do what I do best every day.
* In the last seven days I have received recognition or praise for doing good work.
* My supervisor, or someone at work seems to care about me as a person.
* There is someone at work who encourages my development.
* At work, my opinions seem to count.
* The mission or purpose of my company makes me feel my job is important.
* My associates or fellow employees are committed to doing quality work.
* I have a best friend at work.
* In the last six months, someone at work has talked to me about my progress.
* This past year, I have had opportunities at work to learn and grow.
 
 
What is the one thing you would recommend that would increase your level of engagement in your work?
   
 
 
 
Your Experience
 
 
Please refer to the following when answering questions that reference "My Supervisor"
If you do not report directly to a supervisor, please select N/A.

• Operations (Supervisor = Michelle Williams)
• Document Imaging (Supervisor = Lucy Walker)
• Corporate Accounting (Supervisor = Tanya Barron)


Please refer to the following when answering questions that reference "My Manager"

• Trust Accounting (Manager = Cindy Armstrong)
• Account Services (Manager = Hope Gonzales)
• Operations (Manager = Sharon Filer)
• Document Imaging (Manager = Jeff Thompson)
• Account Administration (Manager= Anthony Carl)
• Project Management (Manager = Ed Matis)
• IT (Manager = Ed Matis)
• CST (Manager = Harald Schetrompf)
• Sales (Manager = Susan Kwarciak)

 
 
SatisfactionImportance
Not SatisfiedVery Satisfied
Not ImportantVery Important
12345N/A12345N/A
* My total compensation package is at market value.
* The company's training and development adequately prepares me to perform my job responsibilities confidently. (Department Specific Training, Universal Training, On the Job Training)
* The company provides me with a safe and sanitary work environment?
* My supervisor is a good role model
* My supervisor has good job/ industry knowledge
* My supervisor makes fair, equitable decisions
* My supervisor is a good motivator
* My supervisor strives to provide a great team environment.
* My supervisor provides me with regular feedback, instructions and guidance.
* My manager knows me and my work contributions, providing me with recognition when deserved.
* I believe my manager is a role model who makes ethical decisions, is approachable and communicates well with myself and the team.
* I believe our executive team (Jeff Desich, Jamie Reed, Mike Dea, Michelle Lee, Jeff Kelley, Sam Esfahani, Brad Hemstreet) demonstrates high values and ethics and plans effectively for our future needs.
* I believe Sterling Trust Company has changed for the better over the past year and I am confident in the organization's future.
* I believe my work load is reasonable considering the growth of the company.
* I believe Sterling Trust is a company of integrity and demonstrates its Core Values.
 
 
What can Sterling Trust Company do to improve your overall work experience?
   
 
 
* I proudly state that I work for Sterling Trust Company and I would recommend this company to a friend or family member to work for us.
 
Strongly Agree
 
Agree
 
Neutral
 
Disagree
 
Strongly Disagree
 
 
What is the one thing Sterling Trust Company can do to keep you as an employee?
   
 
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