Please rate your satisfaction with the dealer service department on each of the following:
How satisfied are you with the:
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| Was your vehicle fixed right the first time? |
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| After your service visit, did someone from the dealership contact you by phone or by mail to see if you were satisfied with your overall service experience? |
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Would you recommend this dealership to a friend or relative as a place to have their cars serviced?
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| Should you need service again for your car, would you return to this dealership ? |
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Please rate your satisfaction with the dealer service department on each of the following:
How satisfied are you with the:
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| To be completed by the person most responsible for servicing and maintaining your (Brand) car. |
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| On your most recent service visit, how would you rate the service department on the following areas?
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| Did the following things occur on your most recent service visit?
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