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Dear Student/Staff


As a Keller Gradute Student, I want to give us the opportunity to serve you. Please help us serve you better by taking a couple of seconds to tell us about the cleaning services that you have received so far. We appreciate your time and want to make sure Devry/Keller meets your expectations.

Keller PM587 Students
 
 
 
How often do you attend Devry/Keller University ?
 
Daily
 
Once a week
 
Twice or more a week
 
Once a month
 
Twice or more a month
 
Every 2-3 months
 
Other
 
 
 
 
Overall, how satisfied are you with the overall cleanliness of Devry/Keller University?

 
Dissatisfied
 
Somewhat dissatisfied
 
Neutral
 
Satisfied
 
Very Satisfied
 
 
 
How would you describe the sanitation in the bathrooms at Devry/Keller University?
 
Much less satisfied
 
Somewhat less satisfied
 
Same
 
Somewhat more satisfied
 
Much more satisfied
 
 
 
Employees of the maintanence/custodial staff listen attentively to request and fully understand students/staff concerns.
 
Strongly Disagree
 
Somewhat Disagree
 
Neutral
 
Somewhat Agree
 
Strongly Agree
 
N/A
 
 
 
Overall, how satisfied are you with the quality of the cleaning services provided in your classroom/office?

 
Dissatisfied
 
Somewhat dissatisfied
 
Neutral
 
Satisfied
 
Very Satisfied
 
N/A
 
 
 
What recommendations would you offer for improving overall hygiene at Devry/Keller University ?
   
 
 
How often do you use [
 
daily
 
once/week or more
 
2 to 3 times a month
 
once/month
 
every 2-3 months
 
2-3 times a year
 
 
 
How often do you use [PRODUCT]?
 
daily
 
once/week or more
 
2 to 3 times a month
 
once/month
 
every 2-3 months
 
2-3 times a year
 
 
 
Overall, how satisfied are you with [PRODUCT]?
 
Very Unsatisfied
 
Unsatisfied
 
Somewhat Satisfied
 
Very Satisfied
 
Extremely Satisfied
 
 
 
In thinking about your most recent experience with [COMPANY], how satisfied are you with the customer service you received:
 
Very satisfied
 
Satisfied
 
Neutral
 
Dissatisfied
 
Very dissatisfied
 
N/A
 
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