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May
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Hello:
You are invited to participate in our survey [Project Description Here]. In this survey, approximately [Approximate Respondents] people will be asked to complete a survey that asks questions about [General Survey Process]. It will take approximately [Approximate Time] minutes to complete the questionnaire.
Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.
Your survey responses will be stricly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact [Name of Survey Researcher] at [Phone Number] or by email at the email address specified below.
Thank you very much for your time and support. Please start with the survey now by clicking on the
Continue
button below.
Favorite Drink...
Coke
Pepsi
Mountain Dew
Additional Comments/Suggestions for improvement
How useful are each of the following PRE-INSTALLATION options for your company?
PRODUCT
Not Useful
Somewhat useful
Moderately Useful
Useful
Extremely Useful
Informative web page to educate executives (i.e., CFO, CIO) concerning product benefits, options, and lingo.
Informative web page to educate network administrators concerning technical information.
Initial informative training for company's network administrators.
PRODUCT
Pre-engineering consulting for company specific configurations.
Direct relationship with account manager technician.
Resellers with substantial knowledge of products.
COMPANY
How useful are each of the following protocol INSTALLATION options for your company?
PRODUCT
Not Useful
Somewhat Useful
Moderately Useful
Useful
Extremely Useful
Web page offering technical support.
Web page offering Frequently Asked Questions and solutions.
24-hour phone support for technical assistance.
On-site engineer to assist and teach during installation.
Installation by third party.
Does your company currently use [PRODUCT]?
yes
no
What other [PRODUCT] PRE/POST INSTALLATION services would benefit your company specifically?
What would you want included in the [PRODUCT] yearly service package?
What would you expect to pay for the [PRODUCT] yearly service package?
Please list previous [PRODUCT CATEGORY] service providers used by your organization.
Who is your organization's preferred [PRODUCT CATEGORY] service provider?
What is your organization's primary business activity at your location?
-- Select --
Aerospace
Government
Agriculture, Mining, Const., Oil
Transportation
Communications
Utilities
Finance, Banking, Accounting, Insurance, Real Estate
Research/Development
Engineering/Architecture
Manufacturing other than Computer Hardware/Software
Manufacturing Computers/Hardware/Software
Education
Health, Medical Services, Legal
Consultant
Internet/e-commerce
Other
Approximately how many people are in your organization?
Less than 100 employees
100-499 employees
500-1000 employees
More than 1000 employees
What is your title?
Please contact
[email protected]
if you have any questions regarding this survey.
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