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2005
June
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Sample Survey
Sample Survey
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Hello:
You are invited to participate in our survey [Project Description Here]. In this survey, approximately [Approximate Respondents] people will be asked to complete a survey that asks questions about [General Survey Process]. It will take approximately [Approximate Time] minutes to complete the questionnaire.
Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.
Your survey responses will be stricly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact [Name of Survey Researcher] at [Phone Number] or by email at the email address specified below.
Thank you very much for your time and support. Please start with the survey now by clicking on the
Continue
button below.
Were you able to find suitable answers to your questions while browsing the website?
Yes
No
How much time did it take to find your answer?
A lot less than I expected
Less than I expected
About what I expected
More than I expected
A lot more than I expected
Based on your experience, how would you rate the quality of this website?
Very high quality
High quality
Average
Below average
Unacceptable
Please tell us what can be done to improve the quality of the information on our website:
If you have any other comments or suggestions, please enter them in the space provided below.
We are continually improving our Web site to make it as useful to you as possible. Please take a few moments to answer these questions about our site. Thank you.
Experience
Did the menu of items on the home page make sense to you?
Yes
No
If no, what would you like to see changed?
Did you experience any problems downloading files?
Yes
No
Did not try
Approximately how many pages did you browse during this visit?
1 to 3
3 to 5
5 to 8
More than 10
How satisfied are you with your experience with [WEB_SITE]?
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
If you are not totally satisfied, please describe the reasons for your dissatisfaction below.
What additional information or features would you like included on the [WEB_SITE]?
About You
How frequently do you visit [COMPANY] website?
First visit
Daily
Weekly
Monthly
Infrequently (less than once a month)
What prompted your visit today?
Doing research for work
Doing research for school
Recommendation of friend/associate
Just curious
Found the site while surfing
Wanted to download files
Looking for update on earlier information
Professional development
Linked from other site
Other
How would you rate yourself as an Internet user?
Expert
Good
Beginner
Please contact
[email protected]
if you have any questions regarding this survey.
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