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Hello:

You are invited to participate in our survey [Project Description Here]. In this survey, approximately [Approximate Respondents] people will be asked to complete a survey that asks questions about [General Survey Process]. It will take approximately [Approximate Time] minutes to complete the questionnaire.


Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.


Your survey responses will be stricly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact [Name of Survey Researcher] at [Phone Number] or by email at the email address specified below.


Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.


 
 
 
Were you able to find suitable answers to your questions while browsing the website?
 
Yes
 
No
 
 
 
How much time did it take to find your answer?
 
A lot less than I expected
 
Less than I expected
 
About what I expected
 
More than I expected
 
A lot more than I expected
 
 
 
Based on your experience, how would you rate the quality of this website?
 
Very high quality
 
High quality
 
Average
 
Below average
 
Unacceptable
 
 
 
Please tell us what can be done to improve the quality of the information on our website:
   
 
 
 
If you have any other comments or suggestions, please enter them in the space provided below.
   
 
 

We are continually improving our Web site to make it as useful to you as possible. Please take a few moments to answer these questions about our site. Thank you.
 
 
 
Experience
 
 
Did the menu of items on the home page make sense to you?
 
Yes
 
No
 
 
 
If no, what would you like to see changed?
   
 
 
 
Did you experience any problems downloading files?
 
Yes
 
No
 
Did not try
 
 
 
Approximately how many pages did you browse during this visit?
 
1 to 3
 
3 to 5
 
5 to 8
 
More than 10
 
 
 
How satisfied are you with your experience with [WEB_SITE]?
 
Very satisfied
 
Satisfied
 
Neutral
 
Dissatisfied
 
Very dissatisfied
 
 
 
If you are not totally satisfied, please describe the reasons for your dissatisfaction below.
   
 
 
 
What additional information or features would you like included on the [WEB_SITE]?
   
 
 
 
About You
 
 
 
How frequently do you visit [COMPANY] website?
 
First visit
 
Daily
 
Weekly
 
Monthly
 
Infrequently (less than once a month)
 
 
 
What prompted your visit today?
 
Doing research for work
 
Doing research for school
 
Recommendation of friend/associate
 
Just curious
 
Found the site while surfing
 
Wanted to download files
 
Looking for update on earlier information
 
Professional development
 
Linked from other site
 
Other
 
 
 
 
How would you rate yourself as an Internet user?
 
Expert
 
Good
 
Beginner
 
Please contact [email protected] if you have any questions regarding this survey.
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