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Hello:

I am Kunjumon Pareeda final semester MBA student of Bangalore University. As a part of my MBA program, currently I am doing a dissertation project to find the effectiveness of online share trading services with a special reference to ICICI.direct.com. It would help me a lot if you can spare few minutes and answer the following questions.


Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for me to learn your opinions.


Your survey responses will be stricly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential.


Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.


 
 
 
Name
   
 
 

Age
20-30 30-40 40-50 Above 50
 
 

Gender
Male Female
 
 

Occupation
Public Sector Private Sector MNC Business
 
 

Annual income
Below 1 Lac 1-3 Lacs 3-5 Lacs Above 5 Lac
 
 

Which group of people do you expect to be the greatest users of the online share trading services?
 
Self
 
Employee
 
Business Organization
 
Student
 
All

 
 

Which factor/factors, do you think, makes online share trading more dominant than the other share trading methods?
 
Convenience
 
Speed
 
Control
 
Independence
 
Trust

 
 

How can you rank the efficiency of online investments compare to the offline investments?
 
Poor
 
Fair
 
Good
 
Very Good
 
Excellent
 
 

Which product/products you prefer to invest in through online?
 
Shares
 
Derivatives
 
Mutual funds
 
IPOs
 
Bonds

 
 

How did you first learn about ICICI direct.com?
 
Advertisement
 
Newspaper/Magazine
 
Tradeshow
 
Search engine
 
Referral
 
Sales Executive
 
others

 
 

Whether or not you know about the services of ICICI direct.com, how favorable is your overall reaction?
 
Poor
 
Fair
 
Good
 
Very Good
 
Excellent
 
 

If you are a current user of ICICI direct.com, how long have you used the service?
 
Under 1 month
 
1-6 months
 
6 months-1 year
 
1-2 years
 
Do not currently use
 
 

If you are a customer of ICICI direct.com services, how do you feel the service and charges of ICICI direct.com?
 
Reasonable
 
Low
 
Very Low
 
High
 
Very High
 
 

If you are not a current user, overall how interested are you in buying the services of ICICI.direct.com?
 
Not at all interested
 
Not very interested
 
Neither interested nor uninterested
 
somewhat interested
 
Extremely interested
 
 

Do you wish to recommend ICICI direct.com to others?
 
Yes
 
No
 
 
 
What features/attribute of this service are the most valuable to you?
   
 
 
 
What do you find least appealing about this service?
   
 
Please contact [email protected] if you have any questions regarding this survey.
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