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Hello:
You are invited to participate in our survey Voice Over Internet Protocal (VoIP)
Broadband Services
. In this survey, approximately 100 people will be asked to complete a survey that asks questions about VERIZON’S “VOICEWING” VOIP BROADBAND SERVICE VS. VONAGE’S PREMIUM VOIP BROADBAND SERVICE. It will take approximately 10 minutes to complete the questionnaire.
Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.
Your survey responses will be stricly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures please ask.
Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
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| I understand the features of Verizon well enough to evaluate it against other VoIP service providers |
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| It is important that when choosing to try new technology such as VoIP, I make the right choice of service provider |
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| Verizon is a service provider that interests me |
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| When deciding on a service provider, I am not interested in bargain-seeking |
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| * When choosing a service provider, I compare prices of different service providers to be sure I get the best value for money |
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| If I could do it over again, I’d choose an alternative service provider to Verizon |
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| I would try an alternate service provider if it was 25% less expensive than Verizon |
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| Verizon is exactly what I need from a service provider |
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| Verizon as a choice of a service provider has not worked out as well as I thought it would |
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| Verizon additional Comments/Suggestions for improvement | | |
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| I understand the features of Vonage well enough to evaluate it against other VoIP service providers |
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| It is important that when choosing to try new technology such as VoIP, I make the right choice of service provider |
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| Vonage is a service provider that interests me |
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| When deciding on a service provider, I am not interested in bargain-seeking |
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| * When choosing a service provider, I compare prices of different service providers to be sure I get the best value for money |
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| If I could do it over again, I’d choose an alternative service provider to Vonage |
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| I would try an alternate service provider if it was 25% less expensive than Vonage |
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| Vonage is exactly what I need from a service provider |
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| Vonage as a choice of a service provider has not worked out as well as I thought it would |
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| Vonage additional Comments/Suggestions for improvement | | |
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| Reason for decision to purchase: |
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| Do you plan on forwarding your number to a call phone (during service interruptions) |
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| How many computers are located in your household (including laptops)? |
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| What type of Broadband service to you currently subscribe to? |
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