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  1. Surveys
  2. 2005
  3. June
  4. S
  5. Sample Survey
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Hello:
You are invited to participate in our survey regarding your experience with the 422d Signal Battalion during Exercise: Joint Thunder 2005. In this survey, approximately 200 people will be asked to complete a survey that asks questions about the service and quality of service received during annual training 11-25 June 2005. It will take approximately 10 minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be stricly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact SPC Jami Smith at 775-887-7370 or by email at the email address specified below.

Thank you very much for your time and support. Please start with the survey now by clicking on the "Continue" button below.
 
 

Very Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Very Dissatisfied
* Overall, I am satisfied with my experience.
* Overall, I am satisfied with the services I received.
 

Strongly Agree Somewhat Agree Neutral Somewhat Disagree Strongly Disagree
* The staff members were able to anwer my questions.
* The staff members were knowledgeable and helpful.
* The staff members were courteous and receptive to my questions.
 

Strongly Agree Agree Neutral Disagree Strongly Disagree
* My commercial telephone call, TAC phone call or e-mail was routed to the proper person.
 

Strongly Agree Agree Neutral Disagree Strongly Disagree
* I recieved the information I needed to obtain services.
 

Strongly Agree Agree Neutral Disagree Strongly Disagree
* My commercial phone, TAC phone call or e-mail inquiry was answered in a reasonable amount of time.
 

Strongly Agree Agree Neutral Disagree Strongly Disagree
* The time I waited to receive services was reasonable
 

Strongly Agree Agree Neutral Disagree Strongly Disagree
* I am able to access information about the services I need using the Internet.
 

Strongly Agree Agree Neutral Disagree Strongly Disagree
* I know how to make a complaint regarding services at this agency.
 

Strongly Agree Agree Neutral Disagree Strongly Disagree
* If I complained, it was addressed in a reasonable manner.
 

Strongly Agree Agree Neutral Disagree Strongly Disagree
* The printed information was clear and understandable.
 

Strongly Agree Agree Neutral Disagree Strongly Disagree
* Printed slides or written material provided were thorough and accurate information.
 

Strongly Agree Agree Neutral Disagree Strongly Disagree
* The BATCON was accessable 24 hours a day.
 
 
* Which unit were you with?
   
* Which site were you on?
   
* What can we do to make your AT experience more helpful?
   
 
Please contact [email protected] if you have any questions regarding this survey.
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