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2005
September
S
Sample Survey
Sample Survey
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Hello:
would you please take a few minutes to answer the questionaire on what you thought about our service, and return it in the enclosed stamped addressed envelope.
Please tick these boxes below:-
When you called, did you find the information/advice useful?
Yes
No
Did you find the attitude/responce of the advisor:
Please tick all that apply
Welcoming
Friendly
Polite
Helpful
Unhelpful
Other
If you required further help on the issue you called about or a different issue would you call Mobility Advice Line again?
Yes
No
Maybe
*
If you answered No or Maybe to the last question, please state your reasons for this answer.
How or where did you find out about our services?
Yellow Pages
Thompson Directory
Other type of telephone directory
Word of mouth
Member of staff at department
GP Surgery/Hospital out paitients
Orange/Blue badge leaflet
Other
*
If you would like to add any additional comments please do aso in the box below.
Please contact
[email protected]
if you have any questions regarding this survey.
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