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Hello:

would you please take a few minutes to answer the questionaire on what you thought about our service, and return it in the enclosed stamped addressed envelope.
 
 
Please tick these boxes below:-
When you called, did you find the information/advice useful?
 
No
 
Yes

 
 
 
Did you find the attitude/responce of the advisor:

Please tick all that apply
 
Welcoming
 
Friendly
 
Polite
 
Helpful
 
Unhelpful
 
Other

 
 
 
If you required further help on the issue you called about or a different issue would you call Mobility Advice Line again?
 
Yes
 
No
 
Maybe

 
 

* If you answered No or Maybe to the last question, please state your reasons for this answer.
 
 
 
 
How or where did you find out about our services?
 
Yellow Pages
 
Thompson Directory
 
Other type of telephone directory
 
Word of mouth
 
Member of staff at department
 
GP Surgery/Hospital out paitients
 
Orange/Blue badge leaflet
 
Other
 

 
 
 
* If you would like to add any additional comments please do aso in the box below.
   
 
Please contact [email protected] if you have any questions regarding this survey.
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