Sample Survey | QuestionPro

Hello:

You are invited to participate in our survey [Project Description Here]. In this survey, approximately [Approximate Respondents] people will be asked to complete a survey that asks questions about [General Survey Process]. It will take approximately [Approximate Time] minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be stricly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact [Name of Survey Researcher] at [Phone Number] or by email at the email address specified below.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

Additional Comments/Suggestions for improvement

Quickly identify the problem

Appear knowledgeable and competent

Help you understand the cause and the solution to the problem

Handle issues with courtesy and professionalism

	Very Satisfied	Somewhat Satisfied	Neutral	Somewhat Dissatisfied	Very Dissatisfied
Overall, how satisfied are you with the customer service experience?

If you were less than totally satisfied, what could have been done to serve you better?

Extremely dissatisfied

Are there any other comments you have for [COMPANY]?

The following questions evaluate your views of the store you visited.

Please indicate your opinions about each of the following statements.

COMPANY

Very Strongly Agree

Strongly Agree

Agree

Disagree

Strongly Disagree

Very Strongly Disagree

Stores are conveniently located.

Store hours are convenient for my shopping needs.

Store atmosphere and decor are appealing.

A good selection of products was present.

(Store) has the lowest prices in the area.

Merchandise sold is of the highest quality.

The merchandise sold is a good value for the money.

Merchandise displays are attractive.

Advertised merchandise was in stock.

Overall, I am very satisfied with the store.

I am very satisfied with the price I paid for what I bought.

I am very satisfied with the merchandise I bought.