Sand Dollar Survey | QuestionPro

Dear Sand Dollar Sports Customer:

I want to thank you for giving us the opportunity to serve you. Please help us serve you better by taking a couple of minutes to tell us about the service you have received. We appreciate your business and want to make sure we meet your expectations.

Sincerely,

The Management, and Staff of Sand Dollar Sports

When you arrived at the Sand Dollar Sports Dive Shop, did they have your reservations for your day of activity?

Yes

No

Where you greeted by the staff of the Dive Shop quickly, and efficently?

Yes

No

Some What

Not at all

Where your equipment needs met?

Yes, they had everything I needed

They had some of what I needed

They didn't have my size

I brought my own gear (except weight belt, and weights)

Where you escorted to the pier, and your boat by the Dive Master?

Yes I was

No, I was not escorted by anyone

I was directed by a staff member to the location

I did not need an escort

Was your equipment taken and placed in the boat for you?

About how long did it take to get this problem resolved?

Yes, all of my equipment was loaded for me

No, I was not asked

I choose to take care of it myself

Do we set up your equipment correctly for you?

Yes the equipment was correct

No, it was not correct

I set it up myself

Where you given a safty, and location briefing (where you where diving, and depth, and bottom time) during your departure tot he site?

Yes, we where briefed

Some what briefted

Not at all

Prior to entering the water for your dive, where you assisted by the staff with your gear, and entering the water?

Yes, I was helped

No, I was not helped

I was some what helped

I did not need assistants

If you were less than totally satisfied, what could have been done to serve you better?

Thank you for your feedback. We sincerely appreciate your honest opinion and will take your input into consideration while providing products and services in the future.

If you have any comments or concerns about this survey please Contact: -

[COMPANY]

[MANAGER_NAME]

Address 1

Address 2

City, State, ZipCode