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  2. 2015
  3. October
  4. S
  5. Satisfaction - 1
0%
Exit Survey
 
 
Dear Customer,
Greetings from MEDIASSIST!

It has been a privilege servicing the IBM Group Medical policy.

MediAssist has just launched the mobile app to further ease your access to relevant information at your fingertips. As an early user, we wish to seek your recommendations and valuable suggestion to enhance the app.

Please take a moment, off your schedule to let us know your experience on the service that you used by clicking the link mentioned below.

Looking forward to hear from you,
Team MediAssist



Kindly rate the individual tabs (available on our app) listed below on a scale of 1 - 5, as per your utility !
 
 
CLAIMS
Ease of Access
Comprehensibility of Claim Status
Meets the Requirement ?
 
 
ECARDS

Easy to Download
Information Accuracy
Security feature
 
 
HOSPITAL

Input Criteria fields appropriate
Network Hospital Information Access
Auto suggest feature
 
 
INTIMATION - REIMBURSEMENT / CASHLESS

Information Capture
Responsiveness
Intimation process
 
 
Does this app fulfill all your requirements ?
 
 
 
 
How did you get to know of Medibuddy App ?
 
HR Email
 
SMS
 
IBM Colleague

 
 
How likely would you recommend Medibuddy App to your colleagues at IBM ?
 
 
 
Overall, How would you rate the experience on Medibuddy App
 
 
 
 
Comments/Suggestions:
   
Medibuddy App - Ease of Information Survey