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* Where do you currently shop for Drug, Health and Beauty products?
 
Shoppers Drug Mart(Pharmaprix in Quebec)
 
Jean Coutu
 
Pharmaplus
 
Uniprix
 
Familiprix
 
Other
 

 
 

* How often do you use the loyalty programs you sign up for?
 
Always - I make sure I have the card on me before going to the store / location
 
Whenever I have it on me
 
Never
 
Only when the clerk ask me if i have a loyalty card
 
 
 
How long have you shopped at Shoppers Drug Mart/Pharmaprix for?
 
Less than 1 month
 
1 to 6 months
 
6 months to 1 year
 
1 to 2 years
 
2 years or more
 
Never used
 
 
 
How often do you shop at Shoppers Drug Mart/Pharmaprix?
 
Once a week or more often
 
2 to 3 times a month
 
Once a month
 
Every 2-3 months
 
2-3 times a year
 
Once a year or less often
 
Do not use
 
 

What products do you mainly buy at Shoppers Drug Mart/Pharmaprix?
 
Prescription drugs
 
Over the counter drugs
 
Makeup
 
Everyday essentials (ex: toilet paper)
 
Bath andBody products (ex: soap, sham[pp)
 
Hair products(ex: shampoo, conditioner)
 
Food/Drink
 
Grooming essentials (ex: nailpolish remover)
 
Other
 

 
 

* Do you normally buy national brands or store brands?
 
National Brands
 
Store Brands
 
Both
 
 
 
* Name some brands that you buy at Shoppers Drug Mart/Pharmaprix?
   
 
 

* Are you encouraged to purchase products, depending on their “bonus points” system?
 
Yes
 
No
 
Sometimes
 
Don't know what bonus points are
 
 

* Have you ever bought a Life Brand product?
 
Yes
 
No
 
Not sure
 
 

* What made you buy it?
 
Price
 
Convenience
 
Just wanted to try it
 
Confusion
 
Reward Points

 
 

* Would you buy it again?
 
Yes
 
No
 
Maybe
 
 

* If regular brands no longer had “fixed bonus points” (ie: additional 50 points), but "variable points" (ie: 5x bonus points)would this change your view of the bonus points system at Pharmaprix?
 
Yes - positively
 
Yes - negatively
 
No - neutral
 
Maybe
 
 

* If a Life product (Pharmaprix's store-brand) such as a shampoo or bath gel was cheaper, and had more reward points than another product such as Dove Shampoo, which one would you buy?
 
Life Brand Product
 
Dove Brand (or other National Brand)
 
Not sure
 
 

* If a Life product such as toilet paper or bandages was cheaper, and had more reward points than another product such as the Band-Aid brand, which one would you buy?
 
Life Brand
 
Band-Aid Brand (or other National Brand)
 
Not sure
 
 
 
* What was your opinion about the brand?
   
 
 

In which age bracket do you fall?
 
0-19
 
20-29
 
30-39
 
40-49
 
50-59
 
60+
 
 

Indicate your marital status.
 
Single
 
Married
 
Widowed
 
Divorced
 
 

Please indicate your approximate yearly household income before taxes.
 
Under $25,000
 
$25,001 - $49,999
 
$50,000 - $74,999
 
$75,000 - $99,999
 
$100,000 -$149,999
 
$150,000 and over
 
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