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Hello:

Wow- It has been 3 months since we first started the Siebel Application to record and track our calls. We need your input prior to the next release, so we are taking a survey of the Support Centers. Please review the phase 2 documentation prior to starting this survey; it may answer some of your questions.
Please complete this survey by Friday March 18th, 2005.
Thank you


 
 

* Do you feel you had enough training to get started on the Siebel application?
 
Yes
 
No
 
 

* Do you need more training?
 
Yes
 
No
 
 
 
If yes, on what area would you like more training?
   
 
 

* Are you experiencing any performance problems with the Siebel application?
 
Yes
 
No
 
Sometimes
 
 
 
If yes or sometimes, can you explain?
   
 
 

* Do you find using the Siebel application easy to gather client information?
 
Yes
 
No
 
Sometimes
 
 
 
If no or sometimes, explain where you are having problems or what you would like changed.
   
 
Please contact [email protected] if you have any questions regarding this survey.
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