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  2. 2008
  3. September
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  5. Siebel 4.0-2 Change Management Questionnaire - COP
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1. What is your Job Title? (please select as applicable)
*  
 
Mid-Market Engagement
 
Partner Engagement
 
Regional Business Manager
 
Partner Programs
 
Partner Incubation
 
Express Campaigns
 
Other (please specify)
 
 
2. How long have you been working at Microsoft UK?
*  
 
3 - 5 Months
 
6 - 11 Months
 
12 + Months
 
4. Are you familiar with the term of Change Management in how it relates change affecting people?
* If the answer is "No" please click the help icon
 
Yes
 
No
 
9. Please rank these requirements about change in order of importance to you, from 1 to 9.
* (1 = most important; 9 = least important)
Appreciation of how the change will take place and be effectively communicated
Understanding why change is happening and why it is necessary
Conscious that key individuals are involved in the project
Knowing the project recognises organisation wide dependencies and gives caution to people, process and infrastructure
Feeling that everyone is focused on the same goals and objectives
Being able to take ownership and influence details of the change
Recognise the project is being implemented by people with the necessary core skills in a clearly defined and tracked manner
Having assistance from the project owners, project infrastructure, training specialist to create a supportive environment
Awareness of who is ultimately responsible for the project
 
 
 
 
   
 
 
For clarification please click the help icon
   
 
12. Have you participated in a Customer Relationship Management (CRM) implementation prior to Siebel 4.0-2?
*  
 
Yes
 
No
 
 
 
   
 
 
 
   
 


Thank you very much for your support, it is greatly appreciated

Please contact Mark Hambling at [email protected] or [email protected] if you have any questions regarding this survey.
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