Software as a Service in Enterprise Application So

1. Organization Main Business (Please tick the one (s) that apply)

2. What is the size of Your organization in terms of employees (Please tick the one that applies)

Micro Firm (less than 5 employees)

Small Firm (5 - 25 employees)

Medium Firm (25 - 250 employees)

Large Firm (more than 250 employees)

3. What are the reasons, which drove Your organization implementing the Software as a Service? (Please tick the one (s) that apply)

Low IT budget	Cheaper solutions
Higher Quality	Concentration on main operation
Higher reliability	Access to better solutions for a fair price
Lower Operational Costs	Higher Return on Investments (ROI)
Other (Please Specify)

4. What was an average cost of Software as a Service solution implementation per employee in Your organization? (Please tick the one that applies)

5. Which non-specific applications has Your organization implemented via Software as a Service Model? (Please tick the one (s) that apply)

Enterprise Resource Planning	Human Resource Management
Knowledge Management	Customer Relationship Management
Supply Chain Management	Supplier Relationship Management
Business Intelligence	Collaboration
Other (Please, Specify)

5. Which specific applications has Your organization implemented via Software as a Service Model? (Please tick the one (s) that apply)

Collateral Management	Loans Management
Transaction Processing	Deposits Management
Data Mining & Analysis Systems	Sales Force Management
Portfolio Management	Financial Asset Management
Other (Please, Specify)

7. Implemented Software as a Service solutions are cheaper, than perpetual software solutions with same functionality. (Please tick the one that applies)

8. Implemented Software as a Service solutions have same or better functionality, than perpetual software solutions. (Please tick the one that applies)

9. Implemented Software as a Service solutions are reliable and easily accessible. (Please tick the one that applies)

10. Software as a Service provider’s technical and customer support are good quality. (Please tick the one that applies)