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Hi

You are invited to participate in our survey SPAMMING IN SINGAPORE 2005.

We are students from National University of Singapore, currently conducting a survey on spam, otherwise known as Unsolicited Commercial Email (UCE).It will take approximately 10 minutes to complete the questionnaire.


Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.


Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may email me, TJ or at the email address specified below.


Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.


 
 

* 1. What is your gender?
 
Male
 
Female
 

* 2. What is your age?
 

* 3. Which of the following industries do you currently work in?
 
IT and IT-related
 
Banking/Accounting/Finance/Business sector/Consulting
 
Insurance/Real estate/Legal
 
Manufacturer/Retailer/Distributor/Wholesaler
 
Media and Communications
 
Government/Civil/Education
 
Research and Development
 
Self-proprietor
 
Student
 
Other
 
 

* 4. Which of the following electronic devices do you own? (Fill in the relevant ones)
 
Mobile Phone
 
Desktop PC with Internet Access
 
Mobile PC (eg. laptop, pocket PC) with Internet Access
 
Personal Digital Assistance (PDA) eg. Palm Top, Sony Clie
 
Others
 

 

* 5. How IT-Proficient do you think you are?
 

* 6. Are you aware of spam?
 
 

* 7. Are you aware that forwarding jokes and bulk information to others is a form of spamming?
 
 

* 8. How often do you receive spam?
 
Everyday
 
Few times a week
 
Few times every fortnight
 
Few times every month
 
Others
 
 
 

* 9. Are you aware which of the following are spams? (you may choose more than one)
 
Advertisements (selling products, drugs and services)
 
Chain letters
 
Jokes
 
Virus attack alerts
 
Rumours/Bad mouth news/Urban legend
 
Others
 

 
 

* 10. What are the usual types of spam do you often receive? (you may choose more than one)
 
Advertisements (selling products, drugs and services)
 
Chain letters
 
Jokes
 
Virus attack alerts
 
Rumours/Bad mouth news/Urban legend
 
Others
 

 
 

* 11. How do you usually react when you receive a spam? (you may choose more than one option)
 
Just delete the message
 
Read the message and reply
 
Unsubscribe from the mailing list
 
Delete the message and complain to the sender's Postmaster
 
Delete the message and complain to own ISP
 
Retaliate in some manner (eg. email bombing etc.)
 
Others
 

 
 

* 12. What actions have you taken to prevent future spam episode? (you may choose more than one)
 
Install an anti-spam software eg Mcafee SpamKiller
 
Subscribe to spam filtering service provided by own ISP or email service provider eg. Mail Guard service by Pacific Internet
 
Report to own ISP
 
Take legal action against the spammers directly
 
No action taken
 
Others
 

 
 

Strongly Agree Agree Neutral Disagree Strongly Disagree
* 13. Do you think that spamming is an invasion of your privacy?
 
 

* 14. Do you agree that ICT has facilitated the pervasiveness of spamming?
 
 

* 15. Are you aware of the existence of spam regulations in Singapore ?
 
 

* 16. Are you aware of the current regulations effective in curbing spam in Singapore?
 
 

* 17. Which of the followings do you think that might be most effective to curb spam? (continue at qn 20)
 
Developing new technologies against spam
 
Making ISPs liable for spam
 
Making commerical emails chargeable
 
Enforcing "opt-in, opt-out" approval to be provided
 
Developing a code of practice against spam
 
Others
 
 
 

* 18. Should Law exist to curb spam?
 
Yes
 
If No why?
 
 
 

* 19. How can law be made effective to curb spam? (continue at qn 20)
 
Developing new technologies against spam
 
Making ISPs liable for spam
 
Making commercial emails chargeable
 
Enforcing "opt-in, opt-out" approval to be provided
 
Developing a code of practice against spam
 
Others
 
 
 

* 20. How do you think spammers should be punished by law?
 
Impose a fine
 
Jail sentence
 
Social / Community work
 
Combination of any of the above mentioned
 
No action taken
 
Others
 
 
 
21. 
Strongly Agree Agree Neutral Disagree Strongly Disagree
* "Educating people on the technology of spamming will be effective in curbing spamming in the future?"
* "Improvement of the current legislation will be effective in curbing spamming in Singapore."
* "Indiscriminate use of email address results in being spammed at."
 
Please contact TJ @ [email protected] if you have any questions or feedback on regarding this survey.
Thank you for your time.
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