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2010
June
S
STANO
STANO
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Hello, I'm Ivana Taylor and I work with Paul Stano's office. I'm calling today for two reasons - first to say thank you for working with us and second to ask about your experience with Paul, his staff and how well the process worked for you overall.
I also want to tell you that I'm NOT an employee, I'm actually an advisor to the firm and part of my job is to contact past clients and check on them to see how their experience with Paul's office and process benefited them and their families.
Contact Information
First Name
:
Last Name
:
Phone
:
What was it that triggered you to start looking for solutions?
How did you find out about Paul?
Referral from facility
Referral from friend or family
Website
Seminar
Other
Tell me about your first experience with Paul and his staff.
Specifically, what was it about your experience that confirmed that Paul had the solutions you were looking for?
In what ways has your family benefited from working with Paul?
If you had other friends and family in the same situation as yours, would you recommend Paul Stano's office?
Yes
No
Why or Why Not
On a scale of 1 to 10, how would you rate your overall experience with our office? What was missing from your experience that would make it a 10?
1
2
3
4
5
6
7
8
9
10
What is the one thing that Paul Stano's office could do to improve your experience with them?
About once a month, we send out a newsletter which has the most recent updates regarding laws that could effect your estate and elder care planning. Would you like to receive these updates? ___________________ email. Feel free to forward these newsletters to other friends and family that you think might benefit from the information.
Email Address
:
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