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2010
February
S
StreamlineMD
StreamlineMD
0%
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Hello!
Over the last year or so, SteamlineMD has gone through tremendous growth. As more and more practices like yours have joined our community, we wanted to take stock in what we've done well and where we can stand to do some improving.
That is why we've hired a neutral third-party, Ivana Taylor from Third Force Marketing, to reach out to you and collect this feedback. I hope that you'll be open and honest in your feedback because that is the only way that we can make the improvements that will mean the most to you.
Contact Information
*
First Name
:
*
Last Name
:
Phone
:
Email Address
:
About Your Practice
Practice Type
Neurology
Pain Management
Family Practice
Oncology
Vein/Vascular
General Surgery
Dermatology
Cardiology
Other
How large is your practice?
< 5 Doctors
6 - 10 Doctors
11 - 15 Doctors
15 - 20 Doctors
> 20 Doctors
How long have you been a StreamlineMD customer?
Less than 6 months
6 months to less than 1 year
1 year to less than 3 years
3 years to less than 5 years
5 years or more
Your Relationship With StreamlineMD
How did you first hear about StreamlineMD
Referral from another doctor
Conference
Direct call from sales
Consultant
Other
What was the one thing that SteamlineMD said or did that convinced you that this was the right system for your practice?
To what degree to you agree or disagree with the following statements?
1
Strongly Disagree
2
3
4
5
Strongly Agree
My implementations went smoothly
The StreamlineMD support team is helpful
The support line gets picked up by the second ring
My experience has been better than what I've heard other practices experienced
Comments
If you gave any of these a rating of less than 3, what would you need to see to make it a 5
Importance
Satisfaction
Not Important
Very Important
Not Satisfied
Very Satisfied
1
2
3
4
5
N/A
1
2
3
4
5
N/A
Personal support
Specialty specific Templates
Document exams and procedures in seconds
Intuitive and User Friendly
Easily Customized
Incremental Implementation
Reduce or eliminate dictation costs
What is the one thing StreamlineMD could do to improve your experience with them?
Referral Questions
How likely are you to continue using our products?
Very unlikely
Somewhat unlikely
Neutral
Somewhat likely
Very likely
Considering your
complete
experience, how likely would you be to recommend StreamlineMD to a friend or colleague?
«Very Unlikely
Very Likely»
0
1
2
3
4
5
6
7
8
9
10
In Your Own Words
If you were to refer StreamlineMD to a colleague? What would you say?
Can you refer another doctors or practice, like yours that might benefit from StreamlineMD?
In what ways has your practice benefited from using StreamlineMD?
Do we have your permission to use your statements as a testimonial?
Yes
No
Maybe (contact me before you do)
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