Supplier Performance Measurement Survey

You are invited to participate in our Supplier Performance Measurement survey. It is very important for us to learn your opinions.

Performance Measurement is used extensively in many industries to help effectively focus organizational energies on improving performance in specific operational areas. This project will provide a framework for the effective use of supplier performance metrics from a Supply Management perspective.

Project objectives include:

- to improve Enerplus's ability to effectively track supplier performance throughout the entire supplier relationship cycle,

- to reduce corporate risk due to poor supplier performance

- to improve effectiveness of supplier selection process.

Your survey responses will be stricly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Derek Bickell at 298-8914 or by email [email protected].

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

* Please rank the following criteria as it relates to suppliers in order of importance with 1 being most important and 10 being least:

Corporate
Price
Processes
Data
Quality
Product Support
Security of Supply
Locations
Insurance
Past Performance

* In regards to the "Corporate" structure of a supplier, please rank the following with 1 being most important and 9 being least important:

Common business acumen
Environmental policy
Corporate stability
Community involvement
Ownership
Culture
Staff Stability
Ethics
EH&S

* In regards to "Price", please rank the following with 1 being most important and 4 being least important:

Best short term price
Best long term price
Interest in reducing costs
Leverage volumes

* In regards to "Processes", please rank the following with 1 being most important and 8 being least important:

Streamlined Procurement process
Simplified processes that improve bottom line
Standard procedures
Ease of ordering
Standard invoice process
Reduction of invoices
Quality of invoices
Terms

* In regards to "Data", please rank the following with 1 being most important and 4 being least important:

Statistics
Reporting
Documentation
Look backs

* In regards to "Quality", please rank the following with 1 being most important and 5 being least important:

Consistent products
Timely communication
Standardized specifications
Top quality products
Technology

* In regards to "Product Support", please rank the following with 1 being most important and 9 being least important:

Lower inventory costs through turnover
Inventory management
Dispositions
API, ANSI, Boiler's Branch, ISO
Technology access
Inspection
Knowledge
Applications
Warranty

* In regards to "Security of Supply", please rank the following with 1 being most important and 2 being least important:

Inventory
Strong relationship with manufacturers

* In regards to "Locations", please rank the following with 1 being most important and 3 being least important:

Near Enerplus operations
Delivery
Geographies

* In regards to "Insurance", please rank the following with 1 being most important and 4 being least important:

Liability insurance
WCB
Safety record
Risk management

* In regards to "Past Performance", please rank the following with 1 being most important and 5 being least important:

Relationship
Commitment
Cost reduction
Innovation
Resolution

Supplier Performance Measurement Survey