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Surveys
2006
October
S
Survey Name
Survey Name
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Dear Customer:
As the manager of [COMPANY], I want to thank you for giving us the opportunity to serve you. Please help us serve you better by taking a couple of minutes to tell us about the service that you have received so far. We appreciate your business and want to make sure we meet your expectations. Attached, you will find a coupon good for ...... We hope that you will accept this as a token of our good will.
Sincerely,
[MANAGER_NAME]
How often do you use [PRODUCT]?
daily
once/week or more
2 to 3 times a month
once/month
every 2-3 months
2-3 times a year
Overall, how satisfied are you with [PRODUCT]?
Very Unsatisfied
Unsatisfied
Somewhat Satisfied
Very Satisfied
Extremely Satisfied
How likely are you to use/purchase [PRODUCT] again?
Definitely
Probably
Might or might not
Probably not
Definitely not
Never used
Would you recommend [PRODUCT] to others?
Definitely
Probably
Might or might not
Probably not
Definitely not
N/A
What recommendations would you offer for improving [PRODUCT]?
Thank you for your feedback.
Dear Customer:
As the manager of [COMPANY], I want to thank you for giving us the opportunity to serve you. Please help us serve you better by taking a couple of minutes to tell us about the service that you have received so far. We appreciate your business and want to make sure we meet your expectations. Attached, you will find a coupon good for ...... We hope that you will accept this as a token of our good will.
Sincerely,
[MANAGER_NAME]
Please contact
[email protected]
if you have any questions regarding this survey.
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