1. Surveys
  2. 2005
  3. February
  4. T
  5. Technology Support Survey 2005
 

You are invited to participate in our Technology Support Survey. In this survey, you will be asked to evaluate the technology support you have received this school year.


Your participation in this survey will allow us to continue to improve our services to meet your needs. Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate.
Thank you for your time and support!
 
 
My primary location:
 
 
 

Your site was chosen to pilot an alternative technology support model this school year. This included the use of regular Information Technology Department employees acting as your site's Technology Coordinator. Compared to the model used last year at your site, do you feel the alternative model being used this current school year is:
 
more effective
 
less effective
 
no change
 
 
Regarding your site's Technology Coordinator(s), how satisfied are you with:
Very satisfied Satisfied Neutral Dissatisfied Very dissatisfied N/A
overall quality of technology support?
knowledge and professionalism?
communication and follow-up on problem resolution?
time required to resolve your problem(s)?
 
 
Regarding your site's District Technology Support Technicians, how satisfied are you with:
Very satisfied Satisfied Neutral Dissatisfied Very dissatisfied N/A
overall quality of technology support?
knowledge and professionalism?
communication and follow-up on problem resolution?
time required to resolve your problem(s)?
 
 

Overall, are you satisfied with the Technology support you have received this year?
 
 
 
Please tell us how we could improve the quality of support we provide to you:
   
 
Please contact [email protected] if you have any questions regarding this survey.