|
|
|
|
|
| What department or function area are you in? |
| |
|
|
|
|
|
| What Industry are you in? |
| |
|
|
|
|
|
| Which precision rubber and plastic products do your currently purchase? |
| |
|
|
|
|
|
| |
| Anything else you want to add? What is your approximate volume of these products? | | |
|
|
|
|
|
| When you're looking to source or resource a job which requires precision engineered components(in rubber or plastic), where do you go to find information? |
| |
|
|
|
|
|
|
| What size Company are you? |
| |
|
|
|
|
| |
| Tell me about your relationship with Neff Perkins? | | |
|
|
|
|
|
| How would you rate your relationship with Neff Perkins? |
| |
|
|
|
|
| |
| How did you come to work with Neff Perkins? | | |
|
|
|
|
|
|
|
|
|
| How do you feel when you know that you are going to talk to someone at Neff Perkins - or when you look on your caller ID and see that someone from Neff Perkins is calling? |
| |
|
|
|
|
|
| How long have you been working with Neff Perkins? |
| |
|
|
|
|
| |
| What do you love about Neff Perkins? | | |
|
|
|
|
| |
| What do you wish that Neff Perkins did that they currently don't? | | |
|
|
|
|
| |
| What frustrates you about Neff Perkins? | | |
|
|
|
|
|
| Were you involved in the decision to use Neff Perkins? |
| |
|
|
|
|
|
| How did you decide to use Neff Perkins? |
| |
|
|
|
|
| |
| Tell me more about how you chose Neff Perkins. | | |
|
|
|
|
| |
| What's important to you when you're buying precision engineered rubber and plastic components? | | |
|
|
|
|
|
We came up with a list of a few things that we thought might be important to you.
I'll read through each one and you tell me how important this is to you on a scale of 1 to 4.
1 is not at all important and 4 is extremely important.
Then, we'll run through the list again, and this time, I'd like you to tell me how well Neff Perkins performs. Again 1 means that they perform poorly and 4 means that they are excellent. |
| |
|
|
|
|
|
| Now I'd like you to tell me how well Neff Perkins Performs in each of these areas. Give them a 4 if they are Excellent or a 1 if they are poor.
|
|
|
|
|
|
| |
| Importance / Performance Comments | | |
|
|
|
|
|
| Did you consider other alternative suppliers? |
| |
|
|
|
|
|
| What other alternatives did you consider? |
| |
|
|
|
|
|
| Now I'd like you to tell me how you would rate ${piping_text}
|
|
|
|
|
|
|
|
|
|
| |
| What do you see as your areas of opportunity and growth over the next few years? How can Neff Perkins help? | | |
|
|
|
|
| |
| What's the one thing Neff Perkins could do to improve your experience with them? | | |
|
|
|
|
|
| What Neff Perkins should improve |
| |
|
|
|
|
|
|
|
|
|
Loading...
