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This questionnaire has been designed to assess whether the Personnel Department is meeting the needs of its customers and supplying the information needed for departments to function effectively.

Therefore we would be grateful if you would spend some time completing this questionnaire so that the quality of the department and the service it provides can be tailored to your requirements. All questionnaires will remain anonymous.
 
 

Do you know who is in the Personnel Team and the ways in which you can contact them?
Yes No
 
 

Do you know the main functions of the Personnel Department?
Yes No
 
 

How frequently do you use the Personnel team?
Never Rarely Sometimes Often
 
 

Which of the following Personnel procedures have you used / been involved in using?
 
Disciplinary
 
Grievance
 
Sickness Absence
 
Paternity
 
Compassionate Leave
 
Capability
 
Maternity

 
 

On reading these policies, did you find theseĀ…..
Easy to understand Some clarification needed Difficult to understand
 
 

How useful would you rate the Personnel Function?
Very useful Useful at times Not very useful No use at all
 
 

Which of these terms best describes the staff within the Personnel Department? (You may select as many as you wish)
 
Helpful
 
Unprofessional
 
Knowledgable
 
Inefficient
 
Rude
 
Friendly
 
Unreliable
 
Accomodating
 
Approachable
 
Lack important skills
 
Efficient
 
Professional

 
 

How would you rate the quality of the information you can currently obtain from the Personnel Department?
Relevant and up to date Useful for monitoring staff Insufficient information provided Information is irrelevant for my needs
 
 
 
Is there any other information that has not been mentioned that you would like the Personnel section to hold on yourself or your employees?
   
 
 
 
Any other comments about the Personnel Section or its staff members?
   
 
Please contact [email protected] if you have any questions regarding this survey.
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