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2005
March
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This questionnaire has been designed to assess whether the Personnel Department is meeting the needs of its customers and supplying the information needed for departments to function effectively.
Therefore we would be grateful if you would spend some time completing this questionnaire so that the quality of the department and the service it provides can be tailored to your requirements. All questionnaires will remain anonymous.
Do you know who is in the Personnel Team and the ways in which you can contact them?
Yes
No
Do you know the main functions of the Personnel Department?
Yes
No
How frequently do you use the Personnel team?
Never
Rarely
Sometimes
Often
Which of the following Personnel procedures have you used / been involved in using?
Disciplinary
Grievance
Sickness Absence
Paternity
Compassionate Leave
Capability
Maternity
On reading these policies, did you find theseĀ ..
Easy to understand
Some clarification needed
Difficult to understand
How useful would you rate the Personnel Function?
Very useful
Useful at times
Not very useful
No use at all
Which of these terms best describes the staff within the Personnel Department? (You may select as many as you wish)
Helpful
Unprofessional
Knowledgable
Inefficient
Rude
Friendly
Unreliable
Accomodating
Approachable
Lack important skills
Efficient
Professional
How would you rate the quality of the information you can currently obtain from the Personnel Department?
Relevant and up to date
Useful for monitoring staff
Insufficient information provided
Information is irrelevant for my needs
Is there any other information that has not been mentioned that you would like the Personnel section to hold on yourself or your employees?
Any other comments about the Personnel Section or its staff members?
Please contact
[email protected]
if you have any questions regarding this survey.
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