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2005
April
T
Test Survey
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Hello:
You are invited to participate in our survey [Project Description Here]. In this survey, approximately [Approximate Respondents] people will be asked to complete a survey that asks questions about [General Survey Process]. It will take approximately [Approximate Time] minutes to complete the questionnaire.
Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.
Your survey responses will be stricly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact [Name of Survey Researcher] at [Phone Number] or by email at the email address specified below.
Thank you very much for your time and support. Please start with the survey now by clicking on the
Continue
button below.
TTBU Transport shift executive was helpful on the 1st day of Induction
*
Favorite Drink...
Coke
Pepsi
Sprite
Mountain Dew
A&W Root Beer
Additional Comments/Suggestions for improvement
Please select your department:
Sales
System Engineers Sales
Professional Services
Marketing
Customer Service
General Administration
Other
What is your gender?
Male
Female
How long have you worked for (Company)?
Less than 3 months
3 months - 1 year
1 - 3+ years
4 - 6+ years
7 - 10+ years
10+ years
What category BEST describes your job?
Officer/Director/Manager/Supervisor
Professional (salaried non-mgt. business & technical)
Technical (hourly)
Sales Reps
Administrative Support
Group Leader
Customer Service
Please indicate your level of agreement with each of the following statements
Very  
satisfied  
Somewhat
satisfied  
Neutral  
Somewhat
dissatisfied
Very
dissatisfied
N/A
Salary
Benefits
Frequency and amount of bonuses
Connection between pay and performance
Security and administration of your 401(k)/stock options/pension plans
Workload
Flexibility of work hours
Physical working environment
Opportunity for advancement
Job security
Very  
satisfied  
Somewhat
satisfied  
Neutral  
Somewhat
dissatisfied
Very
dissatisfied
N/A
Ability to influence decisions that affect you
Ability to influence day-to-day company success
Opportunity to use new technologies
Opportunity to work on interesting projects
Access to company-sponsored training and seminars
Communication with your supervisor
Recognition received from your supervisor
Your supervisor's management capabilities
Your supervisor's active involvement in your career development
Your overall relationship with your supervisor
Your relationship with your peers
Your relationship with customers/clients/end users
Your understanding of the business mission
Your overall satisfaction with your company
Overall satisfaction with your job
Transportation Service
How satisfied have you been
in the last 12 months with each of the following?
Very Satisfied
Somewhat Satisfied
Neutral
Somewhat Dissatisfied
Very Dissatisfied
Don't Know / Not Applicable
Schedule or Transit times
(whichever applies to you)
Adherence to schedule or
Consistency of transit times
(whichever applies to you)
Local switching or hub/terminal service
Corrective action taken if a service failure occurred
In the past 12 months how satisfied have�been with (ABC) overall performance in this area?
Service Support
ABC's Service Support Department handles the customers' routine transactional activity, such as car releases, switching requests, etc., and is reached by calling 800-555-5555.
How satisfied have you been
in the last 12 months with each of the following?
Very Satisfied
Somewhat Satisfied
Neutral
Somewhat Dissatisfied
Very Dissatisfied
Don't Know/Not Applicable
Effectiveness of Service Support in resolving problems
Accuracy of Information provided by Service Support representatives
Speed of Service Support representatives in resolving problems
Courtesy and professionalism of Service Support representatives
In the last 12 months, how satisfied have you been with ABC's overall performance in this area?
Please contact
[email protected]
if you have any questions regarding this survey.
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