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Hello:

You are invited to participate in our survey on Application Portfolio Management. It will take approximately 5-10 minutes to complete the questionnaire.


Your participation in this study is completely voluntary. If you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.


Your survey responses will be stricly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Pankaj Luthra by email at the email address specified below.


Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.


 
 
 
* Please provide your name.
   
* Please specify your designation within the company.
   
 
 
 
Briefly list, in one or two sentences, your definition of Application Portfolio Management.
   
 
 

Please check off the initial needs that initiated the APM process in your organization.
 
Reduced TCO
 
Centralized Control
 
Improved ROI
 
Availability of skill set
 
IT integration during M&A
 
Improved Customer Service
 
Improved decision making
 
Improved Business Strategy Alignment
 
Reduce Risk of IT Investment
 
Competitive Advantage
 
Other

 
 

What maturity level would you describe your APM process to be at? Please select one.
 
Defined - comprehensive, centralized, managed IT inventory.Challenge of implementing the process across the organization still exists. Inducing an understanding and extricating cooperation, involvement and a positive attitude towards the process from IT dept and business users is also on the to-do list. Basic understanding of financial metrics for IT investments.
 
Managed – marked by a focus towards business strategy. Annual ROI, IRR and NPV analysis of IT investments that align with business strategy.
 
Synchronized – marked by the ability to align IT portfolio with business strategy. Use evolving metrics to value ongoing projects. Routinely discard underperforming projects and routinely assess individual project risk and portfolio risk. Use real options to evaluate and measure future impact of projects. Gather regular feedback from business unit heads and corporate strategy management to ensure IT and business strategy alignment after investment has been decided upon; adjusting course as necessary.

 
 
 
Is your APM tool built in house or purchased from an APM vendor? If purchased from an APM vendor, please specify company name otherwise put In-house.
   
 
 

Please check off the nature of problems/hurdles you faced while implementing the process. If other, please specify.
 
Defining Metrics and Measurement Process
 
Skills and Resources – lack of financial knowledge in IT dept, frequent staff turnover in IT dept, no resources for training IT staff, no knowledge of gathering data
 
Business and IT Gap – General lack of respect for IT, IT regarded as a “necessary evil”.
 
Turf battles - Managers’ fear of losing budget proprietorship – need to change the attitude.
 
Other

 
 
 
Did you achieve all your initial goals/needs after the first run? If not then please specify how many cycles you had to go through? Also please mention any unique results/values achieved.
   
 
 
 
How often do you run the APM process? (Monthly, Quarterly, Bi-annually, Annually)
   
 
 
 
How often do you refresh your APM Inventory data? Is it an activity different from running the APM process or gathering data is a step in running the APM process?
   
 
 
 
Briefly list the various financial/non-financial metrics used to evaluate technical risk.
   
 
 
 
Finally, Who originated the need for Application Portfolio Management in your organization? Please specify a designation and department.
   
 
Please contact Pankaj Luthra if you have any questions regarding this survey.
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