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Hello:
You are invited to participate in our Customer Satisfaction Survey. In this survey, approximately [Approximate Respondents] people will be asked to complete a survey that asks questions about Midwest Truck Sales. It will take approximately 10 minutes to complete the questionnaire.
Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.
Your survey responses will be stricly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Troy Jeffers at [913-281-3336] or by email at the email address specified below.
Thank you very much for your time and support we appreciate your business.
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| Were you greeted courteously and promptly by our staff? |
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| Was your sales peroson's manner professional? |
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| What was the overall Performance of your sales person? |
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| Was your Truck delivered when promised? |
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| Was your Truck clean and detailed to your satisfaction? |
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| Was your Truck represented accurately by your sales person? |
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| Were all documents handled properly and promptly? |
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| Overall satisfaction level of your vehicle is... |
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| Satisfaction level of the warranty program on your Truck is... |
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| What is the overall satisfaction level of your purchase from Midwest Trcuk Sales? |
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| Would you pruchase another preowned or new Truck from Midwest Truck Sales? |
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| Would you recommend Midwest Truck Sales to your relatives, friends, or business associates? |
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| Were all issues, if any, involving your Truck Purchase resolved to your satisfaction? |
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