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Hello:

THIS IS FOR ILLUSTRATION PURPOSES ONLY


You are invited to participate in our survey [Project Description Here]. In this survey, approximately [Approximate Respondents] people will be asked to complete a survey that asks questions about [General Survey Process]. It will take approximately [Approximate Time] minutes to complete the questionnaire.


Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.


Your survey responses will be stricly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact [Name of Survey Researcher] at [Phone Number] or by email at the email address specified below.


Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.


 
 

Hello:

You are invited to participate in our survey of Office Supplier Choice. In this survey, approximately 500 people will be asked to complete a survey that asks questions about Office Supplies Vendors. It will take approximately 10 minutes to complete the questionnaire.


Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.


Your survey responses will be stricly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact [Name of Survey Researcher] at [Phone Number] or by email at the email address specified below.


Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.


 
 

Which one of the following best describes your company?
 
1 to 10 white collar workers
 
11 to 20 white collar workers
 
21 to 49 white collar workers
 
50 or more collar workers
 
 
 
What industry does your company belong to?
   
 
 

Who is your primary vendor of Office Supplies
 
Office Depot
 
Viking
 
Staples
 
Quill
 
Other
 
 
Office Max
 
Reliable
 
 

If you have a secondary vendor of Office Supplies, please specify which one of the following
 
Office Depot
 
Reliable
 
Viking
 
Staples
 
Officemax
 
Quill
 
Other
 
 
 

Following is a list of 9 statements. Please read each one carefully. For each statement, please indicate your level of agreement
 
 

Strongly Agree Agree Neutral Disagree Strongly Disagree
I compare prices before I purchase
I typically buy items on sale
I tend to stock up on promoted items
I tend to stick to one vendor
I trust my primary vendor
I do not expect net credit payments
Willing to pay for excellent service
Customer service should be 24X7
I buy office supplies at retail
 
 

In the next section you will be asked to choose one vendor of office supplies from among two options. Please select only one. You will be presented with 8 choice tasks.
 
Step 1 of 8
Brand Office Depot Office Depot I wouldn't choose either
Same Day DeliveryFree on any oder received before 3 pmNot offered
Free shipping orders over$50$50
Net Credit30 daysnot offered
 
 

If you had to switch suppliers today, which one of these vendors would you select?
 
Quill
 
Staples
 
Office Max
 
Realiable
 
Office Depot
 
Other
 
 
 

You did not select Office Depot as a provider you would switch to. Which, if any of the following, describes your reasons for not selecting office depot?
 
Don't offer net 30 days of credit
 
Don't offer same day delivery
 
Other
 
 
Concerns about customer service
 
High prices compared to others

 
 

Please rate the following brands on a scale of 1 to 5, where 1 indicates poor performance and 5 indicates excellent performance.
 
 

Viking Office Depot
* Low Prices
* Reliability as a provider
* Customer service performance
* On time delivery
* Availability of Customer Service
 
Please contact [email protected] if you have any questions regarding this survey.
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