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  1. Surveys
  2. 2005
  3. May
  4. T
  5. Test Survey
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Hello Dear Valuable Clients:

You are invited to participate in our MITSUI TRADING PHILS. Ltd. Co. Customer Satisfaction survey. In this survey, approximately 100 clients will be asked to complete a survey that asks questions about customer satisfaction on our ADproducts, services and areas of improvement. It will take approximately 5 minutes to complete the questionnaire.


Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions so as to improve our services and customer relationships.


If you have questions at any time about the survey or the procedures, you may contact [email protected] at 02-277-7777 or by email at the email address specified below.


Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 

How often do you communicate with our company?
 
Weekly
 
Monthly
 
Quarterly
 
Semi-Annually
 
Christmas gifts shopping time
 
 
 

How do you rate our ADproducts served to your company?
Good Bad
 
 

How would you rate our Sales Personnels coordinating with you?
Good Bad
 
 

I think that customer service is fantastic!
Agree Disagree
 
 

How do you rate our service over all?
Good Bad
 
 

How do you rate our delivery time?
Good Bad
 
 
Rank answers 1-5
1 - being the most important
2 - second in importance
5 - as the least important
What are the important factors in choosing a promotional gift supplier for your company?
Good Supplier Reputation
Timely Delivery
Good Customer Service
Good Competitive Pricing
Quality Products
 
 

Which of the following helps you in making a decision for your promotional needs?
Low cost of acceptable quality products
Higher quality products even at higher cost
 
 

How do you rate our ADproduct sampling services?
Good Bad
 
 

Do you visit our website www.mitsui.com.ph?
Yes No
 
 

Would you continue to avail of our services and buy our products?
Yes No
 
 
 
Additional Comments/Suggestions for improvement
   
 
Please contact [email protected] if you have any questions regarding this survey.
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