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  1. Surveys
  2. 2005
  3. May
  4. T
  5. Test Survey
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Hello:

You are invited to participate in our survey [Project Description Here]. In this survey, approximately [Approximate Respondents] people will be asked to complete a survey that asks questions about [General Survey Process]. It will take approximately [Approximate Time] minutes to complete the questionnaire.


Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.


Your survey responses will be stricly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact [Name of Survey Researcher] at [Phone Number] or by email at the email address specified below.


Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
Favorite Drink...
 
Coke
 
Pepsi
 
Sprite
 
Mountain Dew
 
A&W Root Beer
 
 
 
Additional Comments/Suggestions for improvement
   
 
 
Help Desk Support:

How satisfied are you with:
Very satisfied Satisfied Neutral Dissatisfied Very dissatisfied N/A
overall quality of telephone support?
overall quality of on-site support?
knowledge and professionalism of the help desk support staff?
knowledge and professionalism of on-site support engineers?
communication and follow-up on problem resolution?
ability of help desk to diagnose your problem?
ability of the help desk to solve your problem?
time required to resolve your problem?
overall quality of the solution?
maintenance services offered?
 
 
 
Overall, how satisfied are you with the amount of contact between you/your organization and [COMPANY]?
 
Very satisfied
 
Satisfied
 
Neutral
 
Dissatisfied
 
Very dissatisfied
 
Not sure
 
 
 
Overall, the quality of [COMPANY]'s sales department service is:
 
Excellent
 
Very good
 
Good
 
Fair
 
Poor
 
Please contact [email protected] if you have any questions regarding this survey.
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