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2005
June
T
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Hello:
You are invited to participate in our survey [Project Description Here]. In this survey, approximately [Approximate Respondents] people will be asked to complete a survey that asks questions about [General Survey Process]. It will take approximately [Approximate Time] minutes to complete the questionnaire.
Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.
Your survey responses will be stricly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact [Name of Survey Researcher] at [Phone Number] or by email at the email address specified below.
Thank you very much for your time and support. Please start with the survey now by clicking on the
Continue
button below.
Why did you choose Eagle Broadband Security?
Price
Salesperson
Company Information
Referred
Other Comments :
*
Please check the following that applies to your sales rep.
On time?
Courteous?
Answered all your questions?
Explained other equipment is available?
Followed up after install?
Informed you of referral credit?
Please check all that apply to your sales rep:
On time for appointment?
Courteous?
Knowledgeable on product/service?
Followed up after installation?
Informed you of referral program?
Please check all that apply to you installer:
On time for appointment?
Courteous?
Cleaned up mess after install?
Explained alarm system to your satisfaction?
Left yard sign and decals?
Would you refer your friends and family?
Yes
No
Maybe
Were you informed you could save up to 20% off your homeowners insurance for having a monitored alarm?
Yes
No
Were you aware Eagle offers other product and services available?
Yes
No
Check all that applies to your security technician.
On time?
Courteous?
Cleaned up any messes after install?
Explained keypad operations fully?
Additional Comments/Suggestions for improvement
Please contact
[email protected]
if you have any questions regarding this survey.
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