Test Survey | QuestionPro

Dear Shareholder:

As the head of Columbia Funds Services, Inc., I want to thank you for giving us the opportunity to serve you. Please help us serve you better by taking a couple of minutes to tell us about the service that you have received so far. We appreciate your business and want to make sure we meet your expectations.

Sincerely,

Denise E Ward

Division Head

In thinking about your most recent experience with Columbia Funds Services, Inc., was the quality of customer service you received:

If you indicated that the customer service was unsatisfactory, would you please describe what happened?

The following questions pertain to the customer service representative you spoke with most recently. Please indicate whether you agree or disagree with the following statements

Are there any other comments about the customer service representative you would like to add?

Thank you for your feedback. We sincerely appreciate your honest opinion and will take your input into consideration while providing products and services in the future.

If you have any comments or concerns about this survey please Contact: -

[COMPANY]

[MANAGER_NAME]

[ADDRESS_1]

[ADDRESS_2]

[CITY], [STATE], [ZIP]