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Hello:
You are invited to participate in our survey [Project Description Here]. In this survey, approximately [Approximate Respondents] people will be asked to complete a survey that asks questions about [General Survey Process]. It will take approximately [Approximate Time] minutes to complete the questionnaire.
Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.
Your survey responses will be stricly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact [Name of Survey Researcher] at [Phone Number] or by email at the email address specified below.
Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
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Have you ever ordered [PRODUCT] from [COMPANY]?
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| Overall, how would you rate [COMPANY]? |
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| How satisfied are you with your service from [COMPANY]? |
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| Would you recommend [COMPANY] to a friend? |
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For your NEXT [PRODUCT] purchase, how likely are you to purchase from [COMPANY]?
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| What are the THREE main reasons you didn't purchase [PRODUCT] from [COMPANY]? | | |
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| If you could change something about [COMPANY] what would it be? | | |
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| Are there any other comments you have for [COMPANY]? | | |
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Below are seven statements about your relatioship with COMPANY/BRAND X.
Imagine if COMPANY/BRAND X were a person and was able to act like and do things people do.
Please indicate your feelings about COMPANY/BRAND X if COMPANY/BRAND X were a person.
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| There would be something missing in my life if COMPANY/BRAND X did not exist. |
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| I have the feeling that I really understand COMPANY/BRAND X. |
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| I have feelings for COMPANY/BRAND X that I do not have for other companies/brands. |
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| COMPANY/BRAND X has always been good for me. |
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| COMPANY/BRAND X and I have a lot in common. |
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| COMPANY/BRAND X reminds me of things I have do and places where I have been. |
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| CMPANY/BRAND X can always count on me. |
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| There would be something missing in my life if COMPANY/BRAND X did not exist. |
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