Test Survey

Hello,
You are invited to participate in our survey on feedback of our telecounseling system. In this survey, approximately all new students at Union College will be asked to complete a survey that asks questions about the quality of our phoning service. It will take approximately five minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be stricly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Evelyn Tavares at 1800-2284600x2050 or by email at the email address specified below
[email protected]
Thank you very much for your time and support. Please start with the survey now by cliking on continue button bellow.

Was your question or issue resolved the first time you contacted our phoning service?

Yes

How satisfied are you with this particular phone support experience?

Did you attempt to use our online support web site before making this call?

Yes

If yes, how satisfied were you overall with this online support experience?

How satisfied are you with our technical support in general?

We sincerely appreciate any comments or suggestions you have which will help us improve our service.

Please contact [email protected] if you have any questions regarding this survey.