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Hello:


In an effort to improve our services and better meet your needs, we are asking you to participate in our customer satisfaction survey. Your participation in this study is completely voluntary.


If you have questions at any time about the survey or the procedures, you may contact us at 361-993-1962 or by email at the email address specified below.


Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
Considering the overall value of the project you paid for, was it
 
An exceptional value, worth more than you paid for it
 
A good value, worth about what you paid for it
 
A poor value, worth less than you paid for it
 
Not sure
 
 
 
How satisfied are you with your service from Professional Business Solutions?
 
Extremely satisfied
 
Very satisfied
 
Neutral
 
Very dissatisfied
 
Extremely dissatisfied
 
 
 
Overall, how would you rate your satisfaction with our customer service representative.
 
Extremely satisfied
 
Satisfied
 
Neutral
 
Unsatisfied
 
Extremely unsatisfied
 
Not Sure
 
 
 
Strongly Disagree Somewhat Disagree Neither Agree or Disagree Somewhat Agree Strongly Agree
Our account manager is knowledgeable and professional.
I feel like I have a good personal relationship with our account manager.
Professional Business Solutions is making a positive contribution to my business.
Our account manager responds to my inquiries in a timely manner.
Overall, I am very satisfied with the services we have received from Professional Business Solutions.
 
 
 
Would you recommend Professional Business Solutions to others?
 
Definitely
 
Probably
 
Maybe
 
Probably not
 
Definitely not
 
Never used
 
 
 
If no, why not?
   
 
 
 
What recommendations would you offer for improving our services?
   
 
 
 
Thank you for your feedback.
 
Please contact [email protected] if you have any questions regarding this survey.
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