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How often do you conduct surveys?
 
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How satisfied are you with the following: (single choice)
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Website (single choice)
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How satisfied are you with the following:
Very Dissatisfied Not Satisfied Neutral Satisfied Very Satisfied
Website
Customer Service
Overall
 
 
 
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What do you think of Starbucks?
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How satisfied are you with the following:
Website
Customer Service
Overall