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This survey was created based on an academic research for a senior thesis paper. It will be used to find out people's perception on making a hotel room reservation online. All the collected information will be kept confidential and used only for statistical purposes. Thank you very much for your participation.
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| * What is your main reason for travel? |
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| * Have you ever booked a hotel room online before? |
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| * What region of the world are you from? |
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| * Do you have your own travel agent? |
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| * How many hours a day do you surf the web? |
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| * "I use the internet more for information than for purchasing goods" |
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| * "Ordering through the internet is cheaper than by phone" |
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| * "Conversation is an important thing while making a hotel room reservation" |
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| * "There are more hotel room options on the web than those offered over the phone" |
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| * "Ordering products in general over the internet can save time" |
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| * "The internet is a secure place to buy products" |
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| * "I don't mind to pay some extra dollars and speak to a human agent" |
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| * "It is safe to provide credit card details over the web" |
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| * "The internet can save money when making a hotel room reservation" |
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| * How much money do you expect to save when making an onlilne hotel room reservation? |
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| * "Some hotel room prices that appear on the web cannot be fulfilled" |
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| * "Travel services offered on a website are equivalent to the travel services offered by a travel agent" |
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| * "Being able to view pictures of a property is an important factor when deciding what hotel room to book" |
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| * "A phone call is needed to verify my online hotel room reservation" |
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| * "There is a place for bargaining when making a hotel room reservation over the phone" |
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| * May I use this information for further research? |
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