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UKIERI Questionnaire for Nodal Officer/ IT Support

UKIERI PROJECT – Leveraging Knowledge Networks for Enabling Innovations in Higher Education and Research Institutes in India- Questionnaire for Nodal Officers/IT Staff
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Greetings from IIM Ahmedabad

We are working in the IIMA Idea Telecom Centre of Excellence (IITCOE) and are currently doing a project on "Leveraging Knowledge Networks for Enabling Innovations in Higher Education and Research Institutes in India and UK”. I would appreciate if you could spare 5-10 minutes of your valuable time to answer a few questions.

Your participation in this study is completely voluntary. Your individual responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential.

Thank you very much for your time and support.
 
 
 
1. What is the type of your organization/Institute?
 
Research
 
Education
 
Both
 
Others, please specify
 
 
 
 
2. When was your institution established?
   
 
 
 
3. How many students, faculty and supporting staff are there in your institute?
   
 
 
 
4. Are you aware of National Knowledge Network (NKN) in your institution?
 
Yes
 
No
 
Somewhat
 
 
 
5. When was your institution/organization connected to NKN?
 
2008
 
2009
 
2010
 
2011
 
2012
 
2013
 
Do not know
 
 
 
6. What is the bandwidth provided by NKN?
 
<100 Mbps
 
100-500 Mbps
 
0.5-1 Gbps
 
1-10 Gbps
 
>10 Gbps
 
Do not know
 
Others, please specify
 
 
 
 
7. How much of the NKN bandwidth is actually utilized by the institute on an average?
   
 
 
 
8. What was the peak bandwidth of NKN utilized?
   
 
 
 
9. Please specify the number of users under NKN in your institute?
   
 
 
 
10. Please check box if NKN has benefited your institution in the following Technology up-gradations
 
Virtual Classrooms
 
E-Learning/ Online courses
 
Video Conferencing (Seminars/ Interviews etc.)
 
Public Lectures Dissemination
 
NA
 
Others if any, please specify
 

 
 
 
11. Does your institute have any other network besides NKN?
 
Yes
 
No
 
Don't Know
 
 
 
12. Have you integrated NKN into your institutional network?
 
Yes
 
No
 
 
 
13. How many times was NKN down on an average in a month?
 
Never down
 
1-3 times
 
4-6 times
 
More than 6 times
 
Others, please specify
 
 
 
 
14. On an average, what was the downtime period whenever it occurred?
 
< 15 min
 
15 min – 30 min
 
30 min – 45 min
 
45 min – 1 hr
 
Others, please specify
 
 
 
 
15. Are the classrooms in the institute connected to the National Knowledge Network (NKN)?
 
Yes
 
No
 
 
 
16. Are individuals in your institute able to access the library resources from outside the library within the campus and outside the institute?
   
 
 
17. Following are some statements regarding the deployment of National Knowledge Network (NKN) on how much one agrees or disagrees with the statements. In case you have no views/opinion/perception about a certain statement please mark- Can’t say/Don’t know
Network System Quality and Service Quality
Strongly Disagree Disagree Neither Agree-Nor-Disagree Agree Strongly Agree Can’t Say/Don’t Know
a. NKN is scalable (ability of network to handle growing usage)
b. NKN is robust (Strong and stably built)
c. NKN is resilient (recover quickly from downtime)
d. NKN provides high speed and reliable internet connectivity
e. NKN/NIC interacted and took inputs while deploying the network in our institute
f. NKN/NIC provides high availability for consultation
g. NKN/NIC responds in a cooperative manner to your suggestions for future enhancements of network
h. NKN/NIC provides satisfactory support to users using the network