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This survey is about a new service concept that is described as follows:

We will assist you or your family in the planning and implementation of residential decisions related to age and/or changing health needs
 
 
 
Based on the above description, how interested would you be in using this new Service if priced within your budget?
 
Not at all interested
 
Not very interested
 
Not sure
 
Somewhat interested
 
Very interested
 
 
 
How would you best describe your familiarity with a service like that described above?
 
I was not aware of any similar service
 
Only generally aware of a similar service
 
Have investigated or researched such services
 
Have used a service like this
 
Have purchased or regularly use a service like this
 
 
 
Overall, what is your reaction to the described service?
 
Poor
 
Fair
 
Good
 
Very Good
 
Excellent
 
 
 
Overall, how interested are you in buying this service if it were available? Please check one.
 
Not at all Interested
 
Not Very Interested
 
Neither Interested nor Uninterested
 
Somewhat Interested
 
Very Interested
 
 
 
Which of the following best describes your need for this service?
 
I really need this service because it could me with a decision(s)
 
This is a minor improvement over what is currently available locally
 
It looks okay but is about the same as what I have access to now.
 
My current support system would serve me better.
 
You've got to be kidding. Why would I need this service?
 
 
 
Overall, what would be your most important factors in choosing a residential planning service? Please check three.


 
Value for my money
 
Having information available on my options
 
Assistance identifying & filling out all the necessary forms
 
The peace of mind that I have planned for my (or my families) future needs
 
The convenience of having all the resources under one roof
 
Broad selection of services
 
Good, knowledgeable planners to assist me
 
Do not know
 
Other
 
 
 
Other than the service itself, which of the following would most influence you when deciding to use a life/residential planning service?
 
Word-of-mouth
 
Referral from another respected care provider [lawyer, estate planner, hospital]
 
How comfortable I feel with the staff's credentials
 
Good feedback in local paper,Internet/Web site or other local publications
 
Advertising
 
Referral by my religious leader
 
Guarantee/warranty offers
 
Other
 
Please contact [email protected] or click here if you have any questions regarding this survey.
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