| |
| In thinking about your most recent experience with ADCB, was the quality of customer service you received: |
| |
|
|
|
|
| |
| If you indicated that the customer service was unsatisfactory, would you please describe what happened? | | |
|
|
|
|
| |
| Would you please take a few minutes to describe what happened? | | |
|
|
|
|
| |
| Now please think about the features and benefits of the [PRODUCT] itself. How satisfied are you with the [PRODUCT]: |
| |
|
|
|
|
| |
| Would you please take a few minutes to describe why you are not satisfied with the product? | | |
|
|
|
|
Customer Service Representative
The following questions pertain to the customer service representative you spoke with most recently. Please indicate whether you agree or disagree with the following statements
|
|
|
|
|
|
|
|
| |
Thank you for your feedback. We sincerely appreciate your honest opinion and will take your input into consideration while providing products and services in the future.
If you have any comments or concerns about this survey please Contact: -
[BCP]
[Muhannad Haddad]
[OSD]
[Tourist Br Buld]
[Abu Dhabi>
|
| |
|
|
|
| |
| The amount of work I am expected to do on my job is reasonable. |
| |
|
|
|
|
| |
| I am satisfied with the priorities and direction of my department. |
| |
|
|
|
|
| |
| I have adequate information available which enables me to do my job well. |
| |
|
|
|
|
| |
| We operate in a cost-efficient way in my department. |
| |
|
|
|
|
| |
| I understand the day-to-day goals of my department. |
| |
|
|
|
|
| |
| Diverse perspectives are valued and encouraged within the department. |
| |
|
|
|
|
| |
| Considering everything, how satisfied are you with your job? |
| |
|
|
|
|
| |
My work group has a climate in which diverse perspectives are valued.
|
| |
|
|
|
|
| |
| The physical working conditions(e.g., ventilation, space, cleanliness) are very good. |
| |
|
|
|
|
| |
Individual differences are respected here(e.g., gender, race, educational background, etc.)
|
| |
|
|
|
|
Loading...
