Untitled | QuestionPro

Good morning,

Thank you for giving us the opportunity to serve you. In an effort to continually improve the level of service and support we provide, we would appreciate your feedback.

Sincerely,

Information Systems and Support

* Please indicate your location:

Red Circle

Pharmacy

Home Office

How often did you interact with IS in the past year?

Less than 1 time per month

1-2 times per month

3-5 times per month

More than 5 times per month

Please select the statement that best describes your satisfaction level with the service/support youve received from the IS team this fiscal year for the
following systems:

* Oscar

* PfW

* IDX

* BSIR

* Panagon

* Intranet

* Voicemail

Please check the box that describes your satisfaction level with how each IS area has improved the way you do your job this fiscal year.

* Help Desk

* Telecommunications

* Development

* Network Services

* Please check the box(es) that describe(s) how IS has improved your job this fiscal year. Overall, the IS team has made my job more:

Efficient (Time)- I am able to accomplish more with the improvements than I could in the past.

Efficient (Cost)- I am able to save more money with the improvements than I could in the past.

Effective- I am able to deliver better customer service than I could have in the past.

N/A- IS has had no noticeable impact of my job.

Please explain:

Additional Comments: